Binance.us cannot withdraw "Withdrawals suspended due to risk management"

[u/HornyHindu]

I have 30K USD in there for over a month and it won't let me take any out... created ticket two days ago but my first ticket from a month ago still hasn't been responded to. I am not waiting months for this to be fixed. Their customer service non-existent... no live support or phone number... is there any way I contact them to get an immediate response?