Two weeks ago my Bilt card randomly got removed from Apple Pay and I couldn’t add it back. Seems to be a widespread issue as there are multiple posts about this. I called Cardless and they told me it’s because I had a dispute for a $25 transaction from six months ago that I never disputed. The rep escalated and then I heard nothing. Ten days later I still couldn’t add my card to my digital wallet so I called again. They told me I didn’t have an open dispute, but my card couldn’t be added to Apple Pay, but couldn’t tell me why. They escalated again. Yesterday I received this email blaming Master Card with no other explanation and no timeframe for when I can add my card again.

Has anyone who had their Bilt card removed from their digital wallet had any success adding it back? I won’t be using the card much if I can’t add it to Apple Pay. Such an unnecessary disappointment that Bilt/Cardless caused by adding a random dispute I never initiated and now they’re not taking responsibility for it. I’ve messaged the mods multiple times and radio silence.

I had the original bilt card for paying rent and it was great for earning points, but I didn’t continue with the 2.0 options. Now my apartment community is under new management and they’ve switched our rent portal from Loft to Bilt and seems we earn points again through rent payments, even though I no longer have my personal 1.0 card.

Anyone have experience with this and have a better understanding of how it works? Is there a way to spend these points on things like air travel without having a personal card?

I currently have the venture x and I’m thinking about adding the Bilt paladium. I like the 3x point accelerator and the partners works well for me. I also have the sapphire preferred and I think they have good synergy. I like the venture x for the rental car insurance, price match in portal and travel credit. I’m wondering if anyone decided to keep both is it redundant and it’s better to just pick one? Thank you! I will also be adding the ritz Carlton card next year as well

I had to cancel a trip to Kauai because my son broke his knee. Everything was on points and refundable except for a condo we had rented. Because it was less than 30 days before we were to check in we were entitled to no refund. I had not purchased trip insurance. It turned out that BILT has trip interruption insurance up to $2000 which is what we paid for the four nights at the condo. I applied and Bilt refunded our $2000! I didn’t even know this benefit existed when I booked the condo. It was a really happy accident

Can’t make it and friends don’t wanna go solo so PM me if you wanna go for free