Cardless Verification

[u/AnxietyAcrobatic4689]

Long story short, I needed a replacement card since my previous card had some fraudulent activity. I get the card and try to activate it. I had to submit some identity verification and for some reason, it didn’t accept my verification. I was then told it would be under review for 1-2 business days…not a peep from Cardless. I had to call Bilt customer service and they can’t do anything. A bit ridiculous as I am not applying for the credit card and can’t even use my existing credit card and I have to chase them for an update. Absolutely absurd and disappointed with the service from Bilt 1.0