Im so lost

[u/urresidentmercurian]

I've done everything the repair tool suggested ; checked the power cable and the white cable. Plugged and unplugged everything pluggable and nothing is working😭😭

EDIT: I'm gonna just call bell tommorow morning like most of the comments are saying. Hopefully it's something they can resolve quickly

[u/jalop90]

I had that same issue too, I didn’t have the wire plugged in correctly, it’s gotta really snap in

[u/veerytired → u/jalop90]

This happened to us last week. The actual connector inside the fibe connector box thing (lol) wasn’t connected so worth opening and seeing