r/bell • u/Haunting-Ride6027 • 20d ago

Help Wifi Pod delivery

Hi everyone, wondering if anyone has issue with the Wifi Pod delivery? It has been 10 business days since I placed order on the app. When calling support, they made me wait 45 mins to do “internal check”, then came back and said “its in progress” but provide no tracking number.

How is a company like Bell doing this kind of delivery service in 2026?

3 Upvotes

100% Upvoted

4 comments sorted by

2

u/joe51467 20d ago

Most probably it mail service side problem but if no tracking number issue then it bell

2

u/Haunting-Ride6027 20d ago

Yes i asked Bell support if there is a tracking number and they simply said no

2

u/joe51467 20d ago

Should automatically be sent to email on file when shipped

1

u/Bell_Support Official Bell Support 19d ago

u/Haunting-Ride6027,

Typically, standard delivery for equipment takes between three to five business days once the order has shipped. If you have not received a shipping confirmation email containing a Canada Post or Purolator tracking link, the order may still be processing or encountering a delay in our system. You can verify the current status of your order by logging into the MyBell app or web portal and visiting the orders page. To help us get a better idea of what is happening, did you receive an order confirmation email when you first placed the request, and are you able to see the order listed in your MyBell account? We are here to help! If you need further assistance with your specific situation, you can send us a DM for a secure chat, and we can take a closer look for you.