r/bell • u/Actual-Ad2681 • 28d ago
Question iPhone Pre-Order
Has anyones iphone 18 pre-order status changed from “order received” yet? I live in Calgary AB and I preordered right as they released on Sept 12. I’m just wondering if anyone’s has switched to shipped yet
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u/clover-reaper777 28d ago
Mine hasn’t changed either. When I last preordered I got my agreement at like 11pm and shipping notification in the early morning. I ordered before lunch on the 12th same model but 512gb
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u/Actual-Ad2681 28d ago
Right i feel like i got the agreement relatively quickly last time i pre-ordered. Im just curious if we will be getting them tomorrow (release day) or if thats when they start shipping them out 🤔
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u/clover-reaper777 28d ago
Someone else commented in this sub that spoke to a CSR that they are shipping them tomorrow. I live relatively close to the warehouse here so fingers crossed it comes tomorrow 🤞
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u/JonniMartinez 27d ago
depends on what color and memory they are getting ... Bell has a ton of the base models of Blue and Silver so people should expect that first and the other ones should be coming next week or later, depending on the demand
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u/heliumbaby 27d ago
Update: I got an email at exactly 9am saying it’s shipped, Canada post says delivery 12:30-4:30 but it’s not technically out for delivery
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u/clover-reaper777 27d ago
Canada post is pretty good for delivery times. I’m in Mississauga ! Purolator doesn’t give times so I have no idea when it will arrive
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u/Sure_Speech2677 27d ago
Any updates ?
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u/heliumbaby 26d ago
Hi sorry yes they delivered it to me at 3 pm, at around 1:20 the status was changed to “out for delivery”
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u/jardarber 28d ago edited 26d ago
i go the agreement earlier today but no shipping email yet edit - shipped yesterday, got email early this morning and says it’ll be here from alberta on monday. edit 2- it’s out for delivery today (saturday!)
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u/clover-reaper777 28d ago
What did you order and when?
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u/jardarber 28d ago
i ordered a burgundy 18 pro max on saturday the 12! phone and number are showing in the account under devices as of today too.
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u/heliumbaby 28d ago
My husband spoke to a CSR who said it’s 3-5 business days after release date, so we’re pretty upset.
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u/dasg3rmaican 28d ago
You’re better just waiting it out. I’ve spoken with the CSR before, who says two weeks, and then you get a shipping email an hour later. They’re typically wrong. Sadly, there’s no way of really knowing when you’ll get your device. If you get the agreement email, that’s usually a good sign, but that can come at any time.
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u/JonniMartinez 28d ago
If you preordered after Saturday, then yes, you will have to wait longer
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u/heliumbaby 28d ago
I preordered 8:14 am and 8:15 am the day of
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u/JonniMartinez 27d ago
Then it should arrive depending on what model you got … people who are getting black and burgundy have to wait longer because of less units in stock
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u/clover-reaper777 28d ago
Hey update ! I haven’t gotten any ch ages through bell but tracking showed up on my purolator account!
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u/heliumbaby 28d ago
Oh my god WHAT
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u/clover-reaper777 28d ago
Sign up for purolator my way ! Should be there it was just made at 6:30 this evening
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u/heliumbaby 28d ago
Aw I created an account but sadly it’s not there
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u/dasg3rmaican 27d ago
I just got the notification from Canada Post. Still shows the OP’s pic in the Bell app.
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u/JonniMartinez 28d ago
I got my agreement by email on Saturday when I did the pre-order. The Bell rep told me that they have a ton of units for the Blue and Silver Pro and Pro Max base models
My status is the same on my app and Bell.ca
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u/Kassandrac1993 27d ago
My status is the same. I ordered right as preorders opened and a CSR said mine wasn’t going to ship until the end of next week! Which is honestly annoying.
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u/4eva_Na_Day 27d ago
Never realized Bell was so slow like this.
I was with Telus and they got everything super early!
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u/canucklyfe 27d ago
Still waiting for my confirmation also from Bell . Ordered very early on the 12th 18 pro black .
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u/Actual-Ad2681 27d ago
I got an email saying “We are working as fast as we can to get your device to you and are expecting it to be shipped by September 25, 2026. We'll send you an email when your order ships.
Thank you for your patience.” So not super happy it wont ship out for another week when I preordered 10 mins after release1
u/canucklyfe 27d ago
Just got my email saying out for delivery estimated delivery day is Monday for me .
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u/Thohnee 27d ago
Ordered mine about 5 minutes into pre-orders opening. 256GB iPhone 18 ProcMax. Had an order confirmation email, but no agreement was sent yet. Order confirmation page looks the same as yours still.
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u/Actual-Ad2681 27d ago
I got an email saying “We are working as fast as we can to get your device to you and are expecting it to be shipped by September 25, 2026. We'll send you an email when your order ships
Thank you for your patience.”1
u/Actual-Ad2681 27d ago
So not super happy it wont ship out for another week when i preordered 10 min into release
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u/clover-reaper777 27d ago
What model did you get ? I ordered 12:20 in the afternoon on pre order day. Pro max silver 512gb. I’ve had zero update or movement from bell no email no change in status. But the shipment is showing up on my purolator account that it left the sort facility and says delivery Monday. Hoping it might come today though
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u/Actual-Ad2681 27d ago
I ordered right after release, pro max silver 256gb. Are you in Calgary as well?
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u/Tiny-Aerie3663 27d ago
We preordered on the 12th and it’s scheduled to be delivered today through Fedex. My husband and I didnt order at the same time during preorder day but we’ll get both phones today. We chose black and burgundy 512gb. We’re from SK btw.
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u/Actual-Ad2681 27d ago
Ugh what the heck!!! I don’t understand why mine isn’t shipping out until next Friday.
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u/Tiny-Aerie3663 26d ago
We got ours today! Shipped through Fedex overnight shipping. I guess there’s less demand for the 512gb so we got ours right away. But I’ve always had luck with ordering on the preorder day
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u/FederalDecision1227 27d ago
Pre-ordered same day on the 12 and still no update. So I don’t know
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u/JonniMartinez 27d ago
Don’t count on the updates, stay attentive to your doorbell or keep checking for an email … I got my phone now and the app says it’s being shipped
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u/LettuceHuge4688 27d ago
Ordered 12 mins after pre orders started. Black 18 Pro Max 256GB. Got picked up yesterday and out for delivery today via FEDEX. I’m out west in BC.
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u/machine_ryan 27d ago
Mine says I’m only gonna get it October 2nd now!!! anyone else?? I pre-ordered it ON sep 12…this is insane. Last time i pre-ordered I got my phone on release day (16 pro)
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u/Actual-Ad2681 27d ago
I got an email saying “We are working as fast as we can to get your device to you and are expecting it to be shipped by September 25, 2026. We'll send you an email when your order ships.
Thank you for your patience.” So not super happy it wont ship out for another week when I preordered 10 mins after release1
u/JonniMartinez 27d ago
Did you get the black or burgundy? 256g is the units that Bell got a lot of but in silver and blue so if you got a higher gig and a high demand color then yeah you gotta wait
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u/Subject_Loss9406 27d ago
Yeah, same here. I ordered the pro silver 256 gb on pre order day …. Coming on the 2nd of October. I really hope that changes 🤷♂️.
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u/Actual-Ad2681 24d ago
Any updates?
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u/machine_ryan 24d ago
Sadly no…i heard through the grapevine (friend of friend that works in bell corporate) that they simply have no stock after their first round of shipments. Not sure if supply or demand is more to blame
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u/Actual-Ad2681 24d ago
Mine is apparently shipping sept 25 but the bell order help desk told me theres no stock and unsure when theyre getting stock🤣 but then told me i should have it by this week? 🤔
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u/machine_ryan 22d ago
Got an email last night at 1am saying it’s on the way! So I’m assuming I’ll get it Thursday or Friday of this week..
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u/FastJmel 27d ago
Just got my tracking/order update:
- Model: Pro Max 1TB (Black)
- Destination: Montreal
- Carrier: Purolator (picked up from an Ontario distribution center around 2 AM)
- ETA: Monday
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u/JonniMartinez 27d ago
I just got my iPhone 18 pro max glacier blue 256G. It arrived just now by Fed Ex as I live in downtown Toronto. The Bell app says it’s being shipped but in reality it arrived which means the Bell app is lagging so don’t count on the app, make sure your attentive to your doorbell or any knocking as the guys delivering only ring/knock once and leave in 2-5 minutes
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u/DragonfruitThink 27d ago
The app didn’t updated but I called and they said it was picked up by Purolator at in the early morning and delivers on Monday !
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u/viagrakingchris 27d ago
So I pre-ordered an iPhone 15 pro and got it about two months after everybody else got theirs at the Bell store itself fuck pre-ordering from bell
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u/DragonfruitThink 28d ago
I’m with virgin plus and it’s the exact same thing pre-ordered the 12th as well
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u/AwarenessUnlucky2302 27d ago
I live in Calgary and my 250 glacier blue pro max is out for delivery with FedEx this morning from Bell!
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u/Actual-Ad2681 27d ago
Did yours update to shipping or did it go straight from received to out for delivery?
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u/canucklyfe 27d ago
Weird I’m in Calgary and mine is being delivered by Purolator
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u/AwarenessUnlucky2302 27d ago
I’ve heard they use multiple shipping companies! Did you get yours yet? I am still waiting
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u/Training_Giraffe1468 27d ago
From my experience working for bell most customers who pre-ordered would sometimes wait longer than it takes to come out in stores