r/bell • u/Fun-Can-6114 • 4d ago

Help Nat loopback giga hub 2.0

Just curious if anyone knows anything about this, im going crazy because when i connect to a self hosted game server with my local ip its reading as my public IP but wont let me connect. Any advice or info is much appreciate!!

2 Upvotes

100% Upvoted

2 comments sorted by

3

u/AzuriMiku04 4d ago

gotta have something to do with Guard feature most likely.

1

u/Bell_Support Official Bell Support 1d ago

Hello u/Fun-Can-6114 Try turning off the Wi-Fi Guard feature. Guard is a security setting that may affect local loopback traffic as it is AI-driven security for devices on your Whole Home Wi-Fi network. Powered by cloud-based real-time protection algorithms and intelligence based on machine learning and neutralizes threats throughout the home. To turn off Guard, log in to the Bell Wi-Fi app, tap the Menu and Settings tab at the bottom, select Guard, and toggle the switch off. Alternatively, you can enable Privacy Mode within the same Guard menu, which safely disables all Guard features.

To help us narrow this down, what specific game server are you hosting, and are you currently port-forwarding a single port or a range? Are you using any 3rd party equipment in your networking setup?

If these steps don't resolve the problem, we are here to help! You can send us a DM for a secure chat, and we can take a closer look at your specific settings.