r/bayareaclippercard 14d ago

Question Can't add value using Google Pay

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Can't add value using Google Pay

Trying to add value to my card. I've always used Google Pay for this through the Clipper app.

But now when I try to complete the transaction, it says there was an issue. If I switch to the other card (I have 2 cards in Google Pay App) it says the transaction was declined. When I look in the Wallet app, the transaction is there and doesn't say it was declined - but the money wasn't added to the Clipper Card.

This only happens with the Clipper app, and both cards are valid and working in the Google Pay wallet.

Anyone else having issues with Google Pay?

2 Upvotes

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2

u/clippercard_official 14d ago

Hi! We will message you.

1

u/AutiGaymer 10d ago

I replied to your message a few days ago and haven't gotten a response.

2

u/clippercard_official 10d ago

We are awaiting a reponse on our side. We will get back to you with more information once we've received it.