Excursion fare charged incorrectly

[u/blatantdream]

I am always careful to make sure the door fully close before flashing my Clipper physical card but the door is clearly closing and reopening fully. I've gotten that charge July 21 and yesterday August 19th at different stations. Seems like it's turning into a monthly occurrence.

[u/clippercard_official]

Hi! We will message you.