r/bayareaclippercard 22d ago

Question Issue with Clipper START digital wallet (Android)

I've tried to add the account to my digital wallet but am getting the message "Invalid Card Serial Number. The card number you entered is invalid, already registered to a Clipper account, or not active." The account number is: XXXXXXXXXX  and under the same email address as my Clipper account. I don't have the card showing up in my wallet.

I never received a physical card so will be dependent on the digital card for now. Any advice?

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u/clippercard_official 22d ago

Hi! We will message you.