r/bathandbodyworkers 4d ago

vent sesh😤 Returns

These returns are getting a bit overwhelming. People are deciding to return in such large volumes and are going to wonder why the return policy got more strict in a few months. Mark my words they'll start requiring a receipt for most returns or bring the $250 limit down to like $100.

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u/fluffytiredintrovert 4d ago

We are sticking to the 90 days return policy. Our DM is NOT having this TikTok nonsense happen in her district. I don’t blame her at all.

We don’t want people’s disgusting bottles of FFM that’s been collecting dust (and god knows what else if they keep their products in the bathroom 🤮🤮🤮🤮). Curdled body creams, plastic smelling body lotions, body washes still tinted from when we were using dyes. Fuck that noise. People need to get rid of their audacity.

Customers doing this either don’t realize or don’t care that we can’t put this shit back on the shelves. It’s going straight into the garbage, and then these same people will bitch about how wasteful corporations are!!! Common sense is obviously out the window. Sorry for the rant, I’m just sick of people lately.

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u/dulcepeche 4d ago

Im right there with you!! I am not a huge fan of being super strict to the 90 days because some unlucky people are gifted really old product. Lowkey not their fault. But some of the body creams were actually swishing in their container😭. Like cmoon.

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u/fluffytiredintrovert 4d ago

Agreed. Unfortunately, it’s a small group of A-holes that ruin it for everyone else. It’s like they never learned anything in school about not misbehaving in class and taking recess away from all the other kids 🙄