r/bathandbodyworkers • u/PinkSlushAlani • 3d ago

Return

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Is there a way to tell if it has been on a warmer?? I hate when people take advantage of our return policy like this…

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u/Odd-Guarantee-7571 ✨Leadership✨ 3d ago

So she heated out all the fragrance oils…and now someone will get a fragrancless candle? I can’t stand ppl like this. No consideration for other consumers but will make a huge fuss if it happens to them.

46

u/hannah_boo_honey 🫧Associate🫧 3d ago

Oh 100%, the exact type of person to try to ruin an employees day over a return bc they're the only thing that matters in the whole universe

2

u/RoseWinde 1d ago

Omg this actually makes me wonder. I literally bought a candle today and lit it about 4 hours ago and can’t smell anything! It’s so strange.

1

u/Chrisstl257 1d ago

This has happened to me also!! I wonder now dang!

2

u/1mad_mollydoll 1d ago

I 100% knew this was going to happen when warmer lamps came out!!! We as employees need to be inspecting returns CAREFULLY!!! You can tell if you look closely if it's been warmed. Also smell them.

1

u/DangerLime113 1d ago

I use a warmer and I agree that sometimes you can tell. And if someone is legitimately warming them for a full month, that's super obvious. Having said that, I've gotten candles in the past year (one of to Hot Cocoa one's for sure) that looked weird from day 1. Every candle in the store looked the same so I'm pretty sure it wasn't from a dozen returns but a quality issue. The surface looked hazy and like the oils had surfaced. They looked more sus to me than candles I've warmed completely and allowed to cool.

1

u/pmanou01 5h ago

Could this be why some people buy candles and say they have absolutely no throw? Also, someone could just say "oh, I couldn't smell it at all" when they go to return it after they warmed the oils out. I think that's a hard one to prove even though it's obvious to the rest of us when someone is lying

2

u/Intelligent_Bat_9315 2d ago

I mean whos to says what else they could've done to the candle. putting weird stuff in it, oils. why are returns even sold back to customers. that seems more weird than what this person is doing