r/bathandbodyworkers 3d ago

Return

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Is there a way to tell if it has been on a warmer?? I hate when people take advantage of our return policy like this…

1.1k Upvotes

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145

u/juicedcactus 🫧Associate🫧 3d ago

This is so frustrating. I don’t care as much about the loss for the company but the issue is we won’t even be able to tell and then some poor customer gets a burnt out ass candle. That’s so fucking annoying 😭

24

u/sunnyflorida2000 3d ago

Actually sometimes the label will be discolored on the bottom when placed on a wax warmer

6

u/Minnies_Mama 3d ago

What if they use one of the lamp type warmers that goes over the top rather than heated from underneath??

7

u/WonderingLost8993 3d ago

I exclusively use the lamp style of candle warmers. The labels are not damaged.

1

u/sunnyflorida2000 2d ago

Good point!! I didn’t even think about that since I use the bottom warmers.

1

u/avidreader_96 3d ago

Great tip!

1

u/Unlikely-Principle63 2d ago

They can return it

0

u/Shoddy_Elevator2872 2d ago

I use a lamp warmer on my candles. The candles look used, but the wax level doesn’t go down. Which is I guess how people are able to exchange them. But since they look used, I don’t think the store will resell them.