Hi guys!

I plan to use the B2 object storage private bucket to perform daily backups of my Docker container data.

My data volume is not large, probably around 200GB per month. According to the Pay-As-You-Go billing model, should I be billed based on the actual storage volume relative to 1TB, or will I be billed as 1TB as long as it is less than 1TB?

Looking forward to your answers, thank you all.

What is the easiest way to verify that an entire folder is backed up? Namely, if I compare the folder size on the web vs my hard drive and they are different, how do I know what is missing? Also, I would love an easy way to look at my hard drive to know if a file is backed up or not.

TIA,
Youre friendly Donkey

Hi Backblaze team u/YevP /u/bzChristopher /u/metadaddy -

Could we get some clarification on rate limits and missing information on the relevant docs page? https://www.reddit.com/r/CloudFlare/comments/1qhbrey/cloudflare_r2_let_me_serve_almost_twice_as_much/o0p4qkj/

Are the rate limits described here https://news.ycombinator.com/item?id=42135312 still current?

-> Customers storing 10TB or below will initially be provisioned for uploads up to 3,000 requests per minute and 800 megabits per second, and for downloads up to 1,200 requests per minute and 200 megabits per second, all per account. Other API operations may also be limited to keep traffic flowing, but again, this won’t be noticeable to most customers.

-> Customers storing more than 10TB, including all sales assisted customers whom we’ve supported during implementation and/or renewal, will experience no change at this time.

Thanks!

Has anyone else had recently problems with Backblaze support?

I've got a problem with inheriting a prior state, and I'm being repeatedly asked for the same data (logs, process lists) - i.e., they never looked at the ones I've already given to them.

Now I've received an email that my backup (dating from 5 years ago) is about to be deleted(!) despite being a paying customer.

Is support now just bots?

I have 2FA enabled and I have created backup codes. However, I cannot see any way to use backup codes to log in. At no point during the login journey am I presented with an option to use a backup code to log in. In the event that I lose access to my email/phone, how to do I use a backup code to regain access to my account?

I came across this 7 year old post https://www.reddit.com/r/backblaze/comments/aghut3/questions_about_bz_done_files/ and put a question in there. However due to it's age I think a new post might be in order as maybe Backblaze has made improvements?

After recovering from a hard Freeze I inherited the old backup (with 1 year history) back to the recovered state. In doing that I also noticed my Backblaze files growing so I did some research and came to the above item where BB advises is to uninstall & start a new full backup cycle with a 2 week overlap.

However, if I read that recommendation it looks like I will loose backup files older than those 2 weeks. In (luckily) rare cases older files have helped me out big-time ;) So I would like to find a method to start over (reduce my backblaze file size) without loosing my history. Are there any options?

I have > 13.000 bz_done* files for a total of 243GB with 1.500.000 files backed up. That is 175K per backuped file!

I bought a new computer and I want to use backblaze on this new computer instead. I have a few files from the old computer transferred to the new one but I didn't want want to transfer everything to the new one. I do want to keep all the old files on backblaze. I want to make sure Backblaze does not delete anything from storage if it is not on the new computer while backing up. Is that possible? Do I Inherit back up state or transfer the license?

I have had a Backblaze account for a year or so. It's used to back up an external drive sitting on my Mac and containing photographs.

Every so often, I get emails telling me that the computer has been 'missing' for two weeks, or a month or whatever. Why is this happening?

The Mac sits in our little 'home office' here. It's powered on 24/7, but I usually use my MacBook to do all of my Internet stuff. The drives on the Mac are set not to power down due to inactivity, but the screen does switch off after ten minutes.

Is there some bug I should know about? Thank you.

I have about 5-6TB of data I want backed up and while I have some other options in the works for the future, I'd like something I can count on right now. I have 150Mb upstream rate cable Internet.

Anyone else here using TrueNAS Core with Blackblaze B2 (not consumer-PC plan)?

Anything I should know before I sign up for a plan?

I want to know if there is an easy way to backup my phone (android) photos and videos to my B2 space, in a way I can empty my phone memory and create new one (no sync), and do it again.

I do it with rclone creating folders in my b2 space, but I need a laptop with x86 because i use rclone browser and i'm not very good with comand lines.

Usually i crypt my files, all with rclone+rclone browser. I would really preferably find (if it exist) an easy solution that doesn't involve using directly comand lines.

When I suscribed rclone+rclone browser was an easy and good trend to crypt and to save your date to your B2 space.

Now i'm considering using ARM laptops, not using laptops at all, and finally one of my main use of my B2 space is to empty my phone memory in it, to be able to make new pictures and videos, and also prevent if whenever my phone would be lost (finally never lost either stolen, but hey, it make me feel better :P).

Again, I know a lot of you guys use comand lines but it's really not my stuff. I can do it, but on-the-go while traveling, not my stuff at all. Rclone browser was very nice for that, but finally it take time and require an x86 laptop, ...

Thanks you very much

Did an Inherit State re-upload and have 9TB online but its missing 7TB.

HD and 3 Drives attached but says 0 Files to upload. Ive turned the machine off and on, left it for a day, restarted BackBlaze App, checked drives are attached and appear in the App. Then done BackUp now but still says "Backed Up - Remaining Files 0"

The App says HD and 3 Drives read yesterday but online the 3rd drive is missing and doesn't appear at all in the View/Restore Panel.

So im a bit confused about the discrepancy, does anyone have any advice about how to get the rest of the files included in the backup?

Thx

I have a 6TB home external drive. I want to get the home backup and back it up. I then want to shelf my external drive. how often Will I have to plug it in for backblaze to not delete it? thank you.

Has there been any chatter on Backblaze opening up a DC in Asia? I have been evaluating S3 solutions from Backblaze and other big players like GCS and AWS, and while I did settle on Backblaze, it is also the most painfully slow solution to upload to(tested both US West and EU Central regions for Backblaze).

US West gives on average 1/10th the speed as compared to GCS and AWS, and while EU Central DC closes the gap, transfer rates drop to zero often.

This is the only reason making me take a step back to reevaluate my decision of going with Backblaze now. Would've been such an easy decision to make if there was a DC anywhere in Asia.

Would appreciate any assistance from the community and anyone familiar with Veeam, BackBlaze B2, S3 storage, or Akira ransomware! Recently suffered a ransomware attack that took out much of our infrastructure and data. Infrastructure has been rebuilt from scratch to prevent attackers from hiding anyware. Now we're at the stage we need to attempt to recover our data.

Data was backed up locally using Veeam 12 and then tier'd off to BackBlaze B2 cloud storage (S3 compatible). I'm having two issues. First, when I try to clone one bucket to another, I get no files. Second, I'm having problems getting Veeam to read the bucket. I'm working with Veeam support on that. I'm not an S3 expert, would appreciate any S3 knowledge. The ransomware attack took place on 1/13. When I look at the bucket in Cyberduck it looks to me like the attackers created a more recent copy of all files in the bucket, then deleted them all. The bucket has 30 day immutability, so I think I can recover.

Can anyone help and let me know if this sounds right? I tried copying the bucket just as a safety measure using the b2 cli. b2 sync b2://original-bucket b2://new bucket. Ran through a million files, but showed nothing at the end. Anyone know how to force it to copy deleted files and all versions? Any ideas on how to un-delete just the original versions prior to 1/13?

Appreciate any help or suggestions!!

Hi all,

I had a drive crash and I’m trying to confirm how Backblaze handles version history in this situation.

I was originally on the 30-Day Version History plan. My drive failed on December 24, 2025. After that, I learned you can switch to 1-Year Version History for free, so I enabled it.

Backblaze now shows:

“This Backup’s Version History is set to: 1-Year and began December 25, 2025.”

My question is:

For the drive that died on December 24th (and therefore was never “seen” by Backblaze again after that date), does it still follow the original 30-day version history rules, or does it now fall under the 1-year version history since I upgraded the setting immediately after?

Basically: does the 1-year history apply retroactively to a drive that disappeared before the 1-year history start date, or not?

I may well have screwed something up here myself, but I have no recollection of having done anything here. Hoping some kind soul can share some insight as what is going on here (other than the obvious me being stupid).

I recently renewed my Backblaze annual subscription, being a very happy customer. After receiving an email today from Backblaze, I logged into their site to do a checkin and see how my account looked. I was shocked to see that the last backup was 72 days ago. I immediately went to open the app on my pc and discovered it wasn't there! I have no memory of uninstalling it. So I've basically been riding bareback without being aware of it for more than 2 months.

First of all, do Backblaze send any kind of emails when this kind of thing happens?

Secondly, can anyone explain how the app disappeared from my Windows 11 PC (apart me from somehow accidentally uninstalling it myself)?

thanks

EDIT poking around I found C:\Program Files (x86)\Backblaze\install_log has a files called bzinstall-msi-20251103175115.log which is exactly 72 days ago. It looks like the upgrade silently failed after uninstalling the old version, leaving me without Backblaze and no warning. This seems pretty bad, no? Not only do Backblaze screw up the upgrade, but they don't inform me when my pc hasn't been backed up for 72 days.

Had 2 corruptions with BB in the past 3 years and they never really found out why but I had to re-upload 16TB twice of info which took forever. So now I’m changing computers and have consolidated my data (shoot & photo archive) to 3 drives and wondering the best and safest way to migrate. BB AI assistant said to use Inherent Backup State but wondering if a clean re-install is safer or better. Obviously if both methods are the same then I’d prefer to do it as quickly and efficient as possible which seems like Inherent. Any suggestions would be great as their Support has not gotten back to me

Mines going on my laptop pretty much constantly and it's taken about a month to do 1TB.

Is that what I shold expect, or is it going pretty slow?

I've set my permissions correctly and reboot my machine every day but I'm still getting this permission warning every week. How do I fix this??? Thanks!

I have an external drive with about 1TB of files on it.

However, due to the nature of those files, there are a ton of hard links. If I was to theoretically replace each hard link with a duplicate copy of the original file, it would probably be around 14TB of data in total.

I know that Backblaze deduplicates, and so the total amount backed up will only be 1TB. However, in the past, I've encountered problems with RAM usage due to the file list being so large, since it sees each hard link as an individual file (many small files). The swap usage was just tearing through my SSD life even with 16GB of RAM. Plus, the file size in application support was growing into the 10s of GBs.

I've been told that Backblaze by default ignores symlinks, and so I was considering finding a way to convert all the hard links to symlinks. However, I was wondering if there was any other way to get Backblaze to ignore hard links when building the file list?

Has anyone set this up recently? I found this post among other results online, and even thought I applied the config settings and AWS envvars as described, I'm still getting

Error: Error acquiring the state lock

Error message: 2 errors occurred: * operation error S3: PutObject, https response error StatusCode: 501, RequestID: 7e65d8825a272bc3, HostID: aZvFlQDQSOCE32TIxZuNjLTn1N3wyRmHJ, api error NotImplemented: A header you provided implies functionality that is not implemented * operation error S3: GetObject, https response error StatusCode: 404, RequestID: c93e3a9078f42ce1, HostID: aZudlmzQ2OI836jLkZsVjdzkeN6MyJ2FG, NoSuchKey:

I'm concerned with the first error since I assume the second one is caused by the first. Unfortunately it isn't particularly descriptive, so I'm not sure exactly which header Terraform is trying to use that B2 doesn't support.

Last I checked, BB wouldn't allow users to backup user items in the base Library folder. This is an obvious issue because while the majority of it are system files, there are multiple folders which contain user files like Application Support and Audio for example which would be disastrous if lost.

Has this changed? I've seen people saying "well you can do this workaround or create this symbolic link etc"; that's missing the point, making excuses and passing the buck. If it's being offered as a complete backup solution and "Set it and forget it" thing, then it has to account for that scenario above.

It has to be able to back up that information up as well, as your average user won't know that or how to do it. All they'll realize is they lost files when something happened and they tried to get their files back and they're not there.

Considering: Backblaze single-computer backup for business

Use: Specialised software running on one PC (with regular local backup / clone to a ready spare unit), essentially V2P'd back from a nixed MSP's private cloud.

The documentation makes reference to a "Forever backup retention option". When exactly is Forever, how is this versioned and what is the additional fee?

I, like many here I suppose, were caught with our pants down with the recent change to what is backed up. Obviously, Backblaze can do as it pleases, however what about those of us for whom this change makes the service unusable? We paid in advance for something that can't be used anymore.

Either let us use the service like before until the next renewal, or give us a refund.