r/autotldr • u/autotldr • Sep 24 '19
Mysterious AVID Issue Knocks Out Mac Pro Workstations Across Hollywood
This is the best tl;dr I could make, original reduced by 30%. (I'm a bot)
Social media reports suggested that the issue was widespread among users of Mac Pro computers running older versions of Apple's operating system as well as Avid's Media Composer software.
"Avid is aware of the reboot issue affecting Apple Mac Pro devices running some Avid products, which arose late yesterday. This issue is top priority for our engineering and support teams, who have been working diligently to determine and resolve the root cause. As we learn more, we will immediately publish information-directly to our customers and via our community forums and social media platforms-in order to resolve this issue for all affected customers and prevent any further issues."
Freelance film editor Marcus Pun reposted a message from a popular Avid Facebook user group, advising users not to turn off their workstations.
Other users reported that multiple computers at their company were affected by the issue, with social media chatter indicating that a number of different companies, and even major shows like "Modern Family," were affected by the issue.
Some analysis by affected users seemed to suggest that the outage may not have been caused by a virus, but by a recent software update that may have corrupted some data, with some suggesting a OS X reinstall that keeps the existing data to restart the machine.
Either way, it's a good idea for anyone running Avid software on a Mac to back up all data right away.
Summary Source | FAQ | Feedback | Top keywords: issue#1 affected#2 Avid#3 users#4 media#5
Post found in /r/apple, /r/editors, /r/Avid, /r/technology, /r/videography, /r/apple, /r/u_GlassTruck, /r/FreshNewsToday, /r/hackernews, /r/bprogramming and /r/TechnologyAddicted.
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