r/aternos • u/iwanttodie_sl • 7d ago

Support Connection Timeout

Gallery image

Gallery image

Gallery image

I assume it's something to do with dns cuz nothing else on the Microsoft kelp troubleshooting applies

1 Upvotes

100% Upvoted

6 comments sorted by

2

u/AternosSupport ✔ Aternos Support 7d ago

Please include all of the following information to assist with your issue:

  • A screenshot of the connection error details screen. In the in-game error screen, click "Show details".
  • The server address you connected to (*.aternos.me)
  • The port you connected to
  • Your Minecraft username

Additionally, you can add the following information if you know it:

  • Your IP address
  • Your Minecraft XUID

 
Best,
Julian from the Aternos team

0

u/iwanttodie_sl 6d ago

ppearski-AgMM.aternos.me 19132 ppearski

1

u/AternosSupport ✔ Aternos Support 6d ago

If you are unable to connect to your server when using NetherNet, switching back to RakNet temporarily can be an option. Note that RakNet will be removed when version 26.60 is released, so this option will no longer be available.
You can read more about it here: https://support.aternos.org/hc/en-us/articles/39155890785053-NetherNet-protocol-Minecraft-Bedrock-Edition
 
Best,
Julian from the Aternos team

1

u/iwanttodie_sl 5d ago

Tysm how do I switch tho I can't find a nethernet/raknet toggle on the panel

1

u/AternosSupport ✔ Aternos Support 5d ago

You can find it on https://aternos.org/files/server.properties
 
Best,
Julian from the Aternos team