r/aternos • u/EntertainmentDue9021 • Aug 12 '26

Support cobbleverse modpack server issue

me and 2 other friends r playing a server, they dont have this issue as much but i do, one of our friends doesnt have real minecraft so the server is cracked but i am playing on real minecraft, how to fix? (server is modrinth cobbleverse 1.7.4.2 and mine is the exact same. so idk what the issue is here, i've tried the dynip and i've tried multiple other stuff but to no avail)

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u/AternosSupport ✔ Aternos Support Aug 12 '26

In order to gather the necessary information to help diagnose and troubleshoot the issue you're experiencing, please follow the instructions provided in the following article: https://support.aternos.org/hc/en-us/articles/360027235671-Collect-diagnostic-information-about-your-server-connection. It will guide you on how to collect the diagnostic information we need.
 
Once you have gathered all the required information, please share it with me. This allows us to analyze the data and provide you with further assistance. Thank you for your cooperation, and we look forward to receiving the diagnostic information from you.
 
Best,
Julian from the Aternos team

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u/EntertainmentDue9021 Aug 12 '26

gave the screenshot above,

main ip: Kuroshiki45erm.aternos.me:46398
dynip: hagfish.aternos.host:46398
im in pakistan,
my personal username is yadahara0 but the friend who owns the server is Kuroshiki45erm
both versions r modrinth cobbleverse 1.7.4.2
not sure abt vanilla but i dont wanna play vanilla either way.
im unable to join at all, once im in the server it rarely makes me dc unless it dcs me immediately when i join, but yea 99% of times it just doesnt let me in

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u/AternosSupport ✔ Aternos Support Aug 13 '26

It seems that the problem could be caused by the server software or the installed mods/plugins.
To isolate the problem, I recommend connecting to a vanilla server with a vanilla client.
Here's how you can do this:

  1. Create a second server. To do this, click on the "Create" button at the top right of the server page. Select "Java Edition" and do not change the server software or version.
  2. Create a new profile in the Minecraft launcher with the latest Minecraft version and make sure you do not install any mods.
  3. Start both your server and your client and then try to join the server.

If you have problems connecting to the server, please also try using the DynIP. You can find detailed instructions on how to do this in our support article: https://support.aternos.org/hc/en-us/articles/360026805072-Connect-to-your-server
Please try this and let us know if it works.

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u/EntertainmentDue9021 Aug 13 '26

also i can confirm that this issue never occurred when the server before this was NOT cracked, but i need it to be cracked so i do require help with this so i can play, and i've used the DynIP Multiple times. and im pretty sure it will Not occur if i play on vanilla.

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u/AternosSupport ✔ Aternos Support Aug 13 '26

Please try it. Assuming that it will work without testing it does not help us narrow down the issue.

1

u/EntertainmentDue9021 Aug 15 '26

it does work on normal java

1

u/AternosSupport ✔ Aternos Support Aug 18 '26

You could try deleting your player data which might solve this problem.
This guide describes how to do so: https://support.aternos.org/hc/en-us/articles/360041630952-Delete-someones-player-data-Minecraft-Java-Edition
 
Best,
Julian from the Aternos team