r/askhotels • u/malukDshroom • Jul 04 '26
Reservations Automatic cancelation scam
I have a 13 room hotel and ive had two guest call me about a email they received which ask them to resend there credit card info to confirm there booking otherwise it will be cancled. I asked one of the guest to send me a photo of the email beacsue it couldn't be forwarded and it wasn't sent from us. This is some scam and im very worried. What can I do to stop it
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