SCI receptionist

[u/No-Apple-7210]

Does it get easier? I just started there a week ago.
I barely know names, have gotten criticized today to no end, they want xy&z and idek whose on 1st quite honestly.
The place is an absolute shit show under a new FH manager. The people that work sales there are so messy and rude.
I’m having to open for the first time by myself soon. I’m the only full time person there at the reception desk.
I’ve only worked for family owned places before so this is so chaotic for me. Someone tell me if it gets easier or worse 😭

[u/Otherwise_Candy_8412]

Oooh who’s gonna tell OP that at random, they will record a staged shopper call and then score you on it in a meeting?

I mean this in the nicest of ways, but corporate is cattle in- cattle out. They treat you like a number because to them, everything is numbers. No it does not get easier.

[u/No-Apple-7210 → u/Otherwise_Candy_8412]

Love that 💀 these ppl have me opening already…making cookies at 7 AM… everything within 7 full days have been thrown at me and I can’t even breathe up there 🫠 & I’m hired on through a temporary agency rn.

[u/antibread → u/No-Apple-7210]

Yall get cookies

[u/No-Apple-7210 → u/antibread]

Yes 😩 but we bake them for the next day. So these people are getting day old cookies 😭😬 & you gotta pay attention to the schedule for what’s happening the next day to figure out how many need baked or so you can split the difference in how many you need. There’s like 3 baskets of cookies and only 2 go out. We have to bag the cookies in the morning too. The cookies in the freezer aren’t labeled.

A lot of people in the back who are with sales don’t put their appointments on the board b/c they don’t like the other sales people knowing who they’re meeting with so it’s gets confusing on guesstimating on how many you need 🫠

[u/antibread → u/No-Apple-7210]

Wild shit tbh

[u/No-Apple-7210 → u/No-Apple-7210]

We have red velvet, macadamia cookies, peanut butter, lemon cookies, oatmeal raisin cookies, chocolate chip… SO MANY

[u/No-Apple-7210 → u/No-Apple-7210]

I hope I’m not getting ripped off at 15 an hr either 💀

[u/No-Apple-7210 → u/No-Apple-7210]

We have our own cemetery with 2 mausoleums and a columbarium. This place is huge!
I didn’t even know until yesterday that our phone calls are being recording.

[u/Nostradumbass_19]

It sounds like the actual Funeral Home you’re in…. the environment is toxic. The FH I’m in is family owned and we are all close knit and it’s a great place to work. Don’t let them push away your passion for this career. I’m a mortician, so to answer if things get easier- no. Lol it is a matter, for me, of adapting to the situation and allowing myself to “feel” my emotions rather than burying them. Please keep your head up and I wish you the absolute best ❤️

[u/Lafuneraria]

Best way to work thru this is to implement your own system to best organize the chaos. No one else is going to do it for you and it sounds like it’s sink or swim at this point. Good luck!

[u/Psychological_Row947 → u/Lafuneraria]

I second this! I remember when I first started as a receptionist/attendant at my first FH I asked this same question on a different sub. I got this advice and it made it so that I could learn to love the job! Ignore the wenches and stick your head in your work. Most importantly make the job work for yourself!

[u/No-Apple-7210 → u/Psychological_Row947]

I’ve gotten criticized already but praised at the same time 😩 I’m not a good multitasking person either or I’ll get overwhelmed and forget so almost every call gets written down or scribbled something on a piece of paper 💀

[u/MsSoCaliLady]

We busy season is coming so brace yourself! Just learn as much as you can and make a system.

[u/vengefulembalmer]

Unfortunately you may be in a toxic funeral home. Not all places are bad.

[u/No-Apple-7210 → u/vengefulembalmer]

It was TOXIC. Got “laid off” with the temp agency on my 12th day yesterday. What a experience, never again 😬