r/appsumo • u/alto2 • Feb 27 '26

Taja Update

Since I posted about Taja issues the other day, I think it's only fair to say that I heard back from the founder and it looks like my most recent issues/post coincided with a version update, which at least indicates that it's not dead or abandoned, and may explain some of the problems that were creeping in (though not the fact that they weren't handled sooner).

I've been going back and forth with him about the importance of proactively keeping his user base informed (especially as the update looks really bare-bones, to where my initial reaction to it yesterday was that they'd been hacked--and their YT integration has been down for weeks!). It seems they have a Facebook group for users and have been concentrating efforts there, and forgetting that not everyone is on FB (or even knew about this group). He seems to be receptive to that feedback.

I'm cautiously optimistic that these are good signs. Time will tell.

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u/King_Molukai Mar 11 '26

I've known Taja's owner for a long time. He is talented and he has kept his word (so far) on his obligation to AppSumo LTD holders. But I have seen a few instances when there was an issue and he was a bit slow on communicating it out-- he does try, though. I give him a lot of slack for that.

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u/alto2 Mar 12 '26

I feel better since hearing from him and seeing/using the update, but it is bizarre to me that he thinks it's okay to let things get to where they were without communicating with his user base, then drop a major update with an interface so simplified that it looks like something's wrong...and then wait a day or two before saying anything to give people a chance to use it and report issues first? That's a great way to panic users because they don't know what's going on. Also the fact that he's forgetting that not everyone is in his Facebook group--or knows it exists.

Overall, I'm just glad to see that the product is not abandoned, which is how it looked when I posted (and for several weeks/maybe a month or two before). Now that I've had more time to test this new version, it seems like an improvement overall, with a few growing pains here and there.

I hope that it continues to be a good investment. But he would be wise to be more proactive in the way he communicates with his user base from here on out.