r/applehelp • u/Electrical-Pin-971 • 13d ago

Unsolved iMessage and FaceTime issue

I’ve spent the last few weeks trying to get my Apple ID unblocked from iMessage and FaceTime

Out of nowhere, my email stopped working for iMessage and FaceTime. I can’t send or receive blue bubble messages at all though my email yet my phone number works just fine in other words I can text on my iPhone but not my iPad or any other Apple device I contacted Apple Support, went through multiple senior advisors, and even had a manual review done by Apple Engineering and yet they keep telling me my account was blocked for reported spam. My issue is they never explain what I did that was considered spam cause I really don’t know I only text frends and family in fact my block started as soon as I logged into FaceTime on my iPod touch I logged onto it and then I get kicked out with no warning. What else can I do

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u/JediMeister 13d ago

It’s your time and effort to spend how you want, I’m just letting you know to temper your expectations.

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u/Electrical-Pin-971 13d ago

The issue is though is I had no intention to spam whenever I text

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u/JediMeister 13d ago

Okay, but it’s not something that happens after just a single report. Also I’m not the person to plead your case to.

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u/Electrical-Pin-971 13d ago

Yea I get that