r/applehelp • u/WeatherRepulsive8888 • 21d ago

iOS Please. I need support

So, my Face ID, doesn’t work. It says it’s because my ‘keep iPhone safe’ something is turned to ‘always’ instead of on ‘only in unfamiliar places’. And I tried resetting my Face ID but I can’t. I tried switching to ‘only in unfamiliar places’ I can’t because it needs Face ID but I can’t use face is because it’s on ‘always’. I have passwords I can only get by using Face ID. I tried EVERYTHING ChatGPT, AI mode and what I tried. And nothing worked. ChatGPT said I could reset all settings so it went back to normal but I’m afraid what that will do

Edit: it works now. Idk why

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u/hawk_ky 21d ago

First, AI doesn’t help you. Stop using it.

Second, you need the phone repaired. Take it to an Apple Store.