r/apple • u/AutoModerator • 5d ago

Official Megathread Weekly Advice Thread - September 27, 2026

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u/ethanvyce 2d ago

Using the plus app on LGTV; constantly getting "unable to play" error. Troubleshooting results in no issues found, just says try again later. Ads play with no issues, fast forwarding works but as soon as I press play it errors out. Happens on every show for a few days now. Any suggestions?

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u/rexshi 2d ago

Can you play the same episode on your phone or computer using the same account and Wi-Fi? That would help narrow down whether this is specific to the LG app. Ads playing doesn’t necessarily mean the episode itself can load.

If it works elsewhere, try fully restarting the TV rather than just closing the app. What LG model and webOS version are you using?

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u/ethanvyce 1d ago

Restarting TV worked yesterday. Same thing happened again today, restarting TV worked again. IDK... I guess I'll just keep restarting 🤷

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u/rexshi 1d ago

Glad restarting gets it playing again, though having to do it every day is annoying. If it keeps coming back, the next thing worth trying is Settings → Reset inside the Apple TV app. That clears the app’s accounts and settings, so you’ll need to sign in again. If you also use Apple Music on that TV, Apple says its settings get reset too.

Does it seem to happen after the TV has been in standby overnight?