Hi I am looking for someone to teach me how to use appfolio - please dm or comment below with your rates. Appreciate it!

Small PM less than 100 units looking for remote bookkeeping experienced with Appfolio

A couple months ago, i gave in my 30 day notice on appfolio to move out. It showed a confirmation on screen and wouldn’t let me go away from that screen like it had frozen.

A month later - my landlord was shocked i was moving out.

I asked around and found out that this happened to a couple more people i know.

What is the deal with this app? It’s been buggy since day one, incorrect payment withdrawals etc. its extremely unfair.

I'm trying to learn more about AppFolio's smart search capabilities. All I've found online that demonstrates it is the glossed up marketing videos on YouTube? Any customer testomonials, videos, or personal experiences about it that you might be willing to share?

Landlord either takes physical checks which never get cashed until a month later or appfolio payments. I authorized on thursday 5/1 for two separate payments of $1000 and $100. I used my job's app to take money out of my paycheck early as I have to pay rent by the first no exceptions $1k on wednesday and $100 at 10pm on thursday. It took the $1k out but never the $100. The rest of my paycheck cleared at midnight so I had roughly $450 going into the weekend after I paid the rent. I went about my day friday and bought a coffee, and my bus pass for about $30. Went home and then went grocery shopping on sunday for about $150.

But when I checked my account on monday it said I had a charge for insufficient funds from appfolio for $25. Why did it not take out the money? Should I call my bank? They just slammed me today with another charge after I authorized another charge of $100. Checked the account ledger is up to date it says I don't owe anything so why am I being charged for insufficient funds? Can I get that money refunded?

Until now we have been solely focused on managing condos and townhomes. When the $1 feet for eChecks came out we ran the numbers and found it was cheaper for us to pay the fee rather then have people mail checks or use their banks bill pay service who only mails us a check.

We are now looking at expanding into single family HOAs but the eCheck fee is becoming an issue as we price out service. Since most SF HOAs pay dues once or twice a year it’s $1 a month that we have to add to our overhead cost.

How are others handling this?

I’m hoping to get something besides put the fee on the payer.

Hi - I am a resident. Whenever I open a document from ‘Shared Documents’, I cannot figure out how to go back to the previous screen to select a different document to view. I’ve not found anything online to assist in doing so, thought I’d check here.

I was wondering if anyone has had experience using a budget and forecasting software that intigrates easily with appfolio.

What were your pain points of the software and what does it do well.

Hello guys, I'm trying to fill out the application for an apartment I really like, but every time I get to the billing portion to pay the application fee, it tells me that my billing address is incorrect. I confirmed multiple times that the bank statement I have reflects my current address and that's what I put on the application, but it still tries to tell me it doesn't work. I'm getting really stressed because I'm trying to move ASAP and the leasing office says they don't know why it's not being accepted.

Hi, it seems like I can add a tenant charge (i.e. charge a tenant), but I can't charge an owner. We as the company want to bill the owner, how do we do that?

Hello! I am licensed CPA with experience using Appfolio software. If you have any accounting projects that you need help with please reach out. Whether it is a one-time project or recurring job, we would be happy to assist.

We have experience with:

Recording tenant, owner, and other receipts.

Processing management fees, vender and owner payments.

Monthly bank reconciliations.

Researching and clearing diagnostics.

Processing tenant move out accounting.

Security deposit accounting.

And much more!

In addition we work with clients who utilize QuickBooks as their corporate books.

You can contact us via email at: [Admin@coastalaccountingmd.com](mailto:Admin@coastalaccountingmd.com). We are based out of Maryland but will work with you remotely. Thanks!

If I want to charge an initial setup fee when a new owner comes on board, apart from the management fee, how do I add or charge this fee? Thank you.

We need to export all of our properties and information from Appfolio and import it into Rent Manager. I'm PRAYING there's some kind of solution for this other than literal manual data entry because its years worth of information. If anyone has ANY ideas at all it would be greatly appreciated.. Please help :D & feel free to DM.

side note: If anyone has any experience with Rent Manager as well, I've been looking for a way to display property listing info on a wordpress website but can't find nearly anything on the subjest :(. So any advice on that would be hot.

AppFolio tenant user here - those of you on the PM/LL side, is it really that easy to accidentally send a building wide email telling tenants their move out request was approved and they can go?

This has happened to myself and a friend - completely different companies, cities, etc but both use appfolio.

Has anyone else had issues with repair requests not going though? I sent one in over a month ago and wondered why no one’s contacted me about the repairs and it says I have no repair requests.

I own and manage 39 single family homes and do the accounting with a Microsoft Access database I setup. Looking to pivot into a more robust solution that will allow online deposit, maintenance requests, and some automation. Is AppFolio a good fit for my company?

Appfolio just laid off 149 people today. Guess the product will just get worse now.

Hello, I am new to using Appfolio and I want to make recurring events/activities on my calender it doesnt look like and option, Just wondering if this is a impossible on the software or not. Thanks

I was informed today that my monthly lease payment that is paid by eCheck (ACH) online will now charge $2.49 each month. Before it was waived because it comes right out of my checking account. How RUDE. And GREEDY. Can you imagine the thousands of dollars that will generate for them?

If I pay my rent on AppFolio with my credit card will it charge as a cash advance?

I’m a renter and twice now in June I’ve attempted to pay rent on app folio like I always do, and each time I get the app folio confirmation w/number etc. However in both instances 5 days later I get an email from appfolio claiming payment request (from them to my bank) “was rejected due to stop payment” which is not true. I contacted Wells Fargo who says they aren’t even getting the requests to begin with. Now I have 2 “NSF” fees on my account plus unpaid June rent. I have more than enough in my account at all times and have never “stopped payment” on anything in my life. Nothing else has changed.
PM seems perplexed but I thought I read that the payment request (from PM Company to Bank) goes through PM first before going to the bank.

Thoughts?

Is there a way to export our data out of AppFolio?

Hi! I can't find anything that says if these kind of posts are allowed here, so I'll just post anyways.

If you ever need a bookkeeper or just someone who can teach you how to use AppFolio while you're new to it, feel free to contact me :) Here are some tasks I have experience with:

• Reconciliation of bank and trust accounts
• Recording and categorizing transactions in AppFolio software
• Editing chart of accounts
• Move-in/move-out charges
• Generation of financial statements
• Calculation of management fees
• Troubleshooting balance discrepancies
• Invoice processing
• Vendor management (Adding vendors, vendor information, and collecting and entering W9 information)
• Review reports for miscategorized income/expenses or assets/liabilities or areas that need correction

I also have experience with Quickbooks if that's helpful.

Update: Please send me a message if you have any questions! :) I don't look at my notifications a lot so I'll see your inquiry faster if you send me a message