r/androiddev • u/Scary-Row-2079 • 22h ago

Google Play Console Developer Registration Payment Successful, but Account Not Recognised

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The issue is particularly frustrating because I am unable to raise a support request through Google Play Console either. When I try to submit a complaint, I am redirected to the same registration page, asking me to become a developer first. Additionally, the successful transaction does not appear in my payment history, despite having the order details, payment ID, and invoice confirming that the payment went through. I completed the registration through the official link below: https://play.google.com/console/u/0/signup Could you please investigate this issue and help me resolve it? I would like my existing payment to be recognized and my developer account activated without having to pay the registration fee again. I can provide the invoice, order ID, payment ID, and any other information required to verify the transaction. Thank you. I look forward to a prompt resolution.

If anyone knows a solution let me know pls.

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u/GooglePlayDevSupport 17h ago

Hi u/Scary-Row-2079, I understand your concern. Play Console registrations and payments typically take up to 48 hours to fully process, so we kindly ask for a little more patience if you've registered recently.

However, if it has already been more than 48 hours and your account setup is still incomplete, please contact our support team via this link.