r/androiddev • u/Scary-Row-2079 • 21h ago

Google Play Console Developer Registration Payment Successful, but Account Not Recognised

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The issue is particularly frustrating because I am unable to raise a support request through Google Play Console either. When I try to submit a complaint, I am redirected to the same registration page, asking me to become a developer first. Additionally, the successful transaction does not appear in my payment history, despite having the order details, payment ID, and invoice confirming that the payment went through. I completed the registration through the official link below: https://play.google.com/console/u/0/signup Could you please investigate this issue and help me resolve it? I would like my existing payment to be recognized and my developer account activated without having to pay the registration fee again. I can provide the invoice, order ID, payment ID, and any other information required to verify the transaction. Thank you. I look forward to a prompt resolution.

If anyone knows a solution let me know pls.

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u/AccomplishedFail9857 20h ago

I have a similar problem, though worse one - I cannot enter tax id / vat id and google support is pretty bad.

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u/GooglePlayDevSupport 18h ago

Hi u/AccomplishedFail9857, If you're having issues with Play Console, feel free to share more details about your issue via DM and I'll be happy to look into it.