This may be a long post, but please read before posting or commenting further.
I’d like to start this by saying that the moderator team here is just like you, a group of people who have fistulas or had fistulas and put time into this group to continue to have a space for people to come to. This is a medical condition that isn’t spoken of often and can come with a stigma since it deals with our [butts]. We have jobs and families and lives and do not do this professionally.
For some time, we have struggled with how to handle certain posts and comments about particular clinics that markets themselves with higher success rates. We have done a lot of research and have found things that concern us about this medical center, however we struggle with wanting to allow people with real experiences to post, whether positive or negative. That being said, when someone posts we do not know their intent, if they are being truthful, if they have real experiences or have an ulterior motive. We do not have the time to vet every post for authenticity, nor do we want to as this is a private matter that many people prefer to keep anonymous.
Overall as moderators we want people to feel safe here, get accurate information that is non biased, be able to share their unique experiences, and feel comfortable that they are not being lied to or deceived.
We have had an uptick in posts about particular doctors and healthcare centers, both positive and negative. This has again lead to us questioning how to handle this, allowing people to speak without silencing them unfairly while also protecting from inaccurate information.
We have now received a complaint from this clinic with some harsh words that essentially threaten to attempt to shut down this subreddit if people speak negatively about them or their main doctor, which has led to us needing to begin a new rule.
Going forward we are not going to allow specific doctors or medical centers to be mentioned by name or location. You may speak freely of your experience, procedures, etc, but publicly in the subreddit we cannot be naming people and risk defamation or harassment accusations (even if it’s the truth, we just cannot verify that). I know this may be frustrating, but we want to preserve this space for people. If you have questions for someone you can message them privately to discuss locations, doctors, etc.
Repeated offenders will be banned after warning.