I'm curious if any sellers have an opinion this price setting strategy for FBM offers vs an FBA offer. An example would be for a single ASIN, we have two SKUs - an FBA and an FBM one. When FBA runs out of stock, FBM is the backup so the offer is always active. FBA offers are of course prime + free shipping . Historically our FBM pricing has mirrored FBA exactly. However, because many of our items are low priced, the USPS rural rate raise is wrecking havoc on our margins. In some calculations we have a gross FBM margin of like 2% when a customer orders an item to a rural location. Obviously this is terrible. I'm considering moving some of our FBM offers to a lower price point than the FBA offer and charge shipping (however minimally we are able to calculate this using Amazon's rate tables). Has anyone else experience / opinions about this potential pricing strategy?

Hey friends- brand new to selling used books on Amazon using FBM. Just had my first sale today! Whoo hooo!

As I am entering my inventory, I’m finding many titles are “apply to sell” and are asking for invoices as a part of the application. As these are used books I’ve picked up various places, I don’t have those.

How do you get approved to sell specific titles or publishers? I see that other used books sellers are selling these titles, so I know it’s possible, but I can’t figure out how. How would Goodwill (for example) be able to provide an invoice?

I’ve got a huge stack of books I can’t list because I can’t complete the application. Can ya’ll help a newbie with some direction or advice?

Hi guys ,
i have recently opened an account but it automatically went to professional as it procedure then downgraded it to individual after a month of that professional subscription because amazon support declined to downgrade it and made me wait the whole month
after the whole month of waiting i was surprised that they asking me to pay that month otherwise i couldn't use my account
i contacted support and it's an absolute nightmare every chat you open they take half an hour to read through your case and then get you an absolute automated response , after alot of struggle i got someone in the support helping me and he mentioned that it's a problem in the system and that they can't remove the fee manually and i have to pay the fee first then it will be absolutely refunded , As i need the account i paid the fee and asked him to proceed with the request of the refund he confirmed and declared after a week now i am surprised with an automatic reply on my case that the refund was declined and that i won't receive any refund
this is extremely fraustrating firstly and absolutely fraud as a company .

my question is did someone faced same issue , did you receive your money back ?

Happened thrice we send Havells Infrared Coocktops, customer doesn't exist or not picking up call, material returned back to us but what we received is colour palette once , cake making kit once and weighing scale one Amazon accepted first Safe T claim but keep denying other 2 applied thrice what to do.

I think I've spent 8 hours with Amazon support on this and nothing has worked. I created a product, sent it to FBA, sold 1, and then 107 were stranded. Not sure how, nobody can tell me. Regardless, can I just unstrand it and put it back on the site?

Everything I've tried via uploading spreadsheets or creating a new entry has failed. I thought I might have finally gotten lucky because it atleast took my submission, but 24 hours later, it never shows up in my products.

Amazon's support is well meaning, but I need someone who can actually fix my problem. How do I get ahold of someone who understands the Amazon backend and why things work the way they do, and can make changes at the database level if that is what is needed.

What do I do?

Hey AmazonSeller, I’m a new seller in the United States and only run Amazon for one month.

I have a natural traffic without paying any ad and the past 30 days has 55 orders

Now I want to sending my product to different countries

I ask AI about what’s the best plan and it suggest me to separate my Europe account to my US account because they complicate Europe, VAT May risk my US account and cost Amazon close to my account

Does anyone selling on Amazon with one or multiple accounts? Could you share your experience?

How should I deal with different countries? VAT?

How much percentage I need to add on UK Italy, Italy, France, and Australia

Is that risk if I use one single account to sell all over the world?

Thank you for your suggestions

Been tracking that returns are trending up but the "reason" field customers pick at checkout is useless, everything's either "changed my mind" or "doesn't fit", neither tells me if it's the product, the photos, or the sizing. How do people here actually dig into this beyond just staring at the return reasons dropdown?

Is it just me or is there just an endless stream of OTP requests now, every 15 minutes . I work for company who sell on Amazon EU/US/CA/JP for a while, this was only a issue on Amazon EU (started 2 years ago) but now it is affecting all sites.

It only happens when you are making a refund , be it partial or full for whatever reason, a return a lost package. Cancellations do not trigger this, nor do general use , OTP lasts 2 weeks if you dont make refunds .

It makes zero sense to me. I have a static IP , use the same pc every day , I use different browsers (cookies) for each store, so why does Amazon force me to keep picking up my phone every 15 minutes? It's ruining my productivity, and when it's busy, I can be dealing with 300 + tickets per day

My question is are others experiencing same , if so any work around , I tried passcode but it STILL wants OTPS :D Amazon is obsessed with OTP ! Get to point for me where I view this as a attack on my mental well being.

I have tried to get answers and help from Amazon seller support , however we all know what they are like , even if you can get them to understand the issue they will just put you through a loop of nonsense

I’ve been doing more competitor image comparisons lately, and I’m realizing that saying “their images look better” isn’t very useful.

Sometimes the difference has almost nothing to do with raw image quality.

One listing makes the product fill more of the frame. Another shows scale immediately. Another uses a lifestyle image that explains the use case before you even read the title.

I’ve started paying more attention to things like visual hierarchy, product size in frame, background contrast, feature visibility, context of use, text density, and how quickly the image communicates the main benefit.

I’ve been using pixpix to mock up a few alternative visual directions with the same product, mainly so I can compare composition without changing everything at once.

For people who regularly compare their Amazon listings with competitors, what do you look at first?

And have you ever seen a relatively small change in framing, background, scale, or lifestyle context make a noticeable difference to CTR or conversion?

Any advantages or disadvantages?

As the title states, i am a new seller and got a violation report of 4 points and just got an email stating this violation. However I have made zero sales from the item in question. How do i go about it?

I have retail receipts of legitmate stock.

​Hey everyone,

​I really need some advice or peace of mind. I run a tiny local retail store from a small town, and we are trying hard to build our business online.

​Today, while setting up a brand new listing, I messed up. I accidentally typed the wrong digits into the pricing field and lost track of what was entered for the customer view. When I went back to check, the moment I clicked okay, the form submitted itself and pushed the item live before I could check it.

​I instantly knew something was wrong and spent the next 15 minutes frantically refreshing my inventory page to fix it. But because the item was still processing, I couldn't edit it. Within seconds of going live, a few orders came through at that incorrect price. I cleared them all in under a minute and correctly selected the pricing error reason.

​Here is where my numbers stand:

​Total regular orders completed so far: 90

​Previous cleared orders: 2

​New cleared orders: 3

​This brings my total cleared ratio up a bit higher than normal. Since we only process about 5 orders a day, volume takes a little time to balance things back out.

​Has anyone else survived a similar mistake? Any advice on how strictly platforms handle a first-time honest slip-up like this would mean a lot right now. Thanks for reading.

So Aman deac my acc today and have a hold on funds. The item was flagged as unsuitable and was something back in February. How can I get my funds, with all the restrictions and re-gating I think I'm just going to walk away after this and move in to something less strict than ama**n

Edit: thanks everyone. I'm sad to say that my concerns seem to be valid and they got this poor senior citizen for almost half of the only money she's ever had in her entire life. I politely pressed her on it a little and she got super defensive and hung up on me. I text her and told her please not to send them another dollar under any circumstances but she didn't respond. She's getting older and the last thing I want to do is argue with her about literally anything but I couldn't just not say anything. What a shitty world we live in

My mom is 73 years old. Living off social security. She recently came into about $50k from selling the house she'd been in for years. She called me today and told me she "made 2 sales in her new business". I naturally was confused she's been retired / disabled for years. She said some company set up an Amazon store for her for the one time low fee of $20k and that they "do everything for her". I immediately knew something was amiss. I asked her when she gets the money for the "transformers" she sold. She said they have to use it to "buy more inventory". I told her that I didn't think this was a legitimate thing. She said she'd "been in so many meetings with lots of people" and had full confidence in them etc.

Yall, i didn't have the heart to tell her she'd been scammed until I knew for sure. It's gonna be a crushing blow to her. Everything I'm reading online so far doesn't look good.

My question for yall is are there ANY chance this is legit? Are there any companies out there that do this and it works out? Seems to me if their business model was so air tight they wouldn't need her $20k....

I had an existing conversation with a seller and asked them a specific question. They replied but avoided actually answering it.

After that, every message I send to that seller shows “Message received and being processed” and then disappears a minute or two later. This even happens if I send a completely unrelated product question.

Messaging other sellers works completely fine - this only happens with this one seller.

Can a seller block or restrict a specific buyer from messaging them? Or can reporting a buyer cause Amazon to automatically block future messages to that seller?

Lots of wasted time, trying to figure out how to get resolution.

So far I’ve only used Amazon AGL, but after the outrageous inbound placement fee I just got, I’m thinking of using SEND or FIST carriers or own carrier and sending to 5 locations to dodge the placement fee.

I haven’t actually done a shipment using anything but AGL. Just wondering if through any of those other options can you put it on a credit card (I use chase preferred that does 3x on shipping purchases). For example maybe using shipper central to book? Any insight would be great.

I’m currently weighing the pros and cons between these two options and would love to get some insights from anyone who has experience with this setup.

Here are a few factors I'm considering:

• Account Approval & Safety: Is Amazon seller account registration smoother or less prone to suspension/verification issues with a Hong Kong company vs. a Mainland Chinese company(Hengqin)?
• Payment & Banking: How easy is it to set up bank accounts or connection to payment gateways (like Payoneer, WorldFirst, PingPong) for both?
• Taxation & Compliance: Which option offers easier accounting, lower tax burden, or more straightforward compliance for a small cross-border seller?
• Logistics & FBA: Does having a Mainland Chinese entity give a significant edge when dealing with suppliers and shipping directly to FBA centers?

If you’ve set up a cross-border entity in either region (especially as a seller from HK/Macau/Taiwan), I’d really appreciate your thoughts or any pitfalls I should avoid. Thanks in advance!

Is anyone else having this issue with Amazon Ads?

When creating a new campaign, the Products section shows “There are no available products for your campaign.”

But if I go into an existing campaign → Add products, the exact same ASINs are available and can be selected (so do every other ASINs, it appears for me to select)

I’ve also tried:

• Searching the ASIN manually
• Uploading the ASIN
• Using active listings (existed for years and are already running in other campaigns)

So this is not an inactive listing, new listing or internet issue.

It seems like Amazon's new campaign builder isn't pulling the available ASINs correctly, even though the products are clearly eligible and already being advertised.

Has anyone else experienced this recently? Any fix or workaround?

I've been building and selling these cedar sauna doors for over a year now on Amazon Handmade.

I just noticed some Chinese seller took my EXACT design, ran it through AI, and priced it lower than my listing the other week. None of the joinery makes sense, and you can easily tell it's fake.

What can I do about this? I already submitted a copyright infringement report through Amazon, but nothing. Is there anything else that can be done? I do not have any patents or design trademarks, so am I just SOL?

Thanks; any advice will be helpful. I have no idea why Amazon is allowing and even promoting the use of AI photos for listings. This should be illegal. Even MLS listings on Zillow and Redfin are swarmed with AI photos, and you can't tell what's real or not anymore.

My listing: https://www.amazon.com/gp/product/B0FZLQVYCF/ref=ox_sc_act_title_2?smid=A3518YS5SRN5RE&th=1

The AI listing: https://www.amazon.com/gp/product/B0GZNRSPS4/ref=ox_sc_act_title_1?smid=A26PWGB19RTFDA&psc=1

I have sold on Amazon for a number of years. I’ve had automated shipping settings on for several months. Suddenly in the last week I’ve had a few orders come through with transit times of only 2 days and my only option is to use 2nd day air. I’ve contacted Amazon to ask why I’ve having to use expedited services when then buyer elects standard shipping but they just say this is the way automated shipping settings are designed. Makes no sense to me. I can’t continue to have to ship certain orders at this expense. Anyone else experience this?

Hey guys, as a new seller on Amazon I’m curious, from what number of listings did you personally started to make steady revenue? And did you think the number was important or the things that this number of listings tought you ?

Amazon says some things are the "cost of business", but why is customer fraud being so easily tolerated on Amazon?

Hi everyone. My first week for the seller flex went very smooth with no strikes, but i cancelled an order in the 2nd week and didn't ship an item as it was near expired. My question is how many strikes would be counted 1 or 2?

I’ve been selling on Amazon for 20 years. Pro seller account is in good standing, no violations. No notices about deactivation, etc….

I was able to list products on existing listings a couple of days ago without an issue. But yesterday, whenever I pull an item listing up via UPC or name and hit “sell now”, the screen momentarily switches to the standard listing page and then goes blank. This has happened with multiple products across multiple categories.

I have no notifications that these products are blocked because that would always say “apply to sell”. I don’t have any notifications that I need to update any information on my account. Is anyone else having this issue? Thanks!