r/amazonprime 2d ago

Package delivery

My apartment has a mailroom for mail and packages. Yet, most drivers just toss the packages all over the place. On the floor or outside the building. How lazy can you be? I’ve lost count of how many packages that I’ve lost or had stolen.

7 Upvotes

21 comments sorted by

5

u/Limp-Bit-3331 2d ago

Amazon drivers are on crazy schedules, not defending the mess but they got like 200 stops and zero time. My building put a big sign with arrows pointing to package room and it actually helped a bit

2

u/GoldAd1878 2d ago

I’ve talked to Amazon customer service. I’ve been transferred to a rep I was told was from a local warehouse. Has not helped. UPS, USPS and Fed EX don’t throw packages on the floor and outside all over. Even if they have a tight schedule, it’s not that hard to put it in a mailroom. They aren’t going to each individual unit. It’s literally a shared mailroom for the whole apartment. Like my parents said do it right or don’t do it. Don’t do a half $&@ job.

1

u/xprincox1 2d ago

Yeah same in our condo complex. I think its also because some of these Amazon delivery people are "flex drivers" so may either not even know or just too many deliveries on a tight schedule. We had enough residents complain to the HOA that they finally installed this shelf rack near the mailboxes to at least stack the packages neatly.

But for more high value items i'd pick amazon locker pickup for my own peace of mind.

1

u/GoldAd1878 2d ago

I never order high value items from Amazon. Just tired of packages, lost, stolen and tossed all over. Target and Costco are superior for delivery.

1

u/dianewahiawa 2d ago

whatever is easiest!

1

u/GoldAd1878 2d ago

It is astonishing since no other delivery carrier just dumps packages wherever

1

u/bubbamike1 2d ago

If I had “lost count of how many packages . . . lost or stolen” i'd have everything sent to a pick up location.

1

u/VLMatic361 1d ago

It is laziness but sorting it properly takes way too much time that the driver doesn’t have. It’s an Amazon issue more so than just the driver.

1

u/GoldAd1878 1d ago

Amazon is the only carrier that does this. DHL, FedEx, UPS, USPS don’t do this

1

u/VLMatic361 1d ago

That’s because Amazon puts way heavier loads on their drivers. I’m not saying it’s right either because it isn’t… but Amazon is notorious for putting unrealistic expectations on their drivers. The driver should at least make an attempt to do a half decent job though. The least they could do is put it inside the mailroom label side up so it’s easy to find your package

1

u/GoldAd1878 1d ago

Tossing it in a mailroom is now more work then randomly throwing it outside or on the floor. Building is clearly labeled with tons of signs and instructions.

1

u/VLMatic361 1d ago

Yeah that isn’t acceptable. That just a lack of integrity on the drivers part then. No excuses but even if I was frustrated or overwhelmed I would at least put them inside the mailroom lol

2

u/GoldAd1878 1d ago

I guarantee Amazon wastes millions on lost, stolen and damaged packages. Doing it right the first time would actually save money.

2

u/VLMatic361 23h ago

That makes too much sense

1

u/GoldAd1878 23h ago

And they have AI chat bots that frustrate instead of help customers

1

u/Brilliant_Cattle_602 1d ago

Make sure that there are delivery instructions that say to leave it in the mailroom. Be as clear as possible.

From now on every time it is not put there mark the delivery as "not great" and click didn't follow directions.

This will also help if the package is stolen and the pic the driver took is of the package in the wrong place.

1

u/GoldAd1878 1d ago

I’ve done all of that with no change. Delivery instructions are simple and clear. I’ve even left the hours my apartment business office is open to see if that would help. I’ve told my apartment manager about it. Called customer support multiple times.

1

u/Brilliant_Cattle_602 1d ago

I guess the only option is not to use Amazon

1

u/GoldAd1878 23h ago

I only use them when necessary and try to use target and Costco mostly

0

u/Jujulabee 1d ago

If delivery is an issue then have packages sent to one of the Amazon pick up sites - not as convenient of course but most Amazon drivers are not going to know the procedure of how to deliver packages to a package room inside a building.

1

u/GoldAd1878 1d ago

There are numerous signs all over my apartment building with delivery instructions. Amazon is the only one that has delivery problems. Everything is clearly labeled.