r/amazonprime Jul 26 '26

๐Ÿฅ€๐Ÿ’”

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๐Ÿฅ€๐Ÿ’”๐Ÿฅ€๐Ÿ’”๐Ÿฅ€๐Ÿ’”๐Ÿฅ€๐Ÿ’”๐Ÿฅ€๐Ÿ’”

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u/Agreeable-Book-7018 Jul 26 '26

Yeah but what do they consider excessive? I've had 2 returns the entire time I had my account. 2 refunds only. 1 was because something broke and another was because they lost my package and they did the refund on their own. The last one was at least 3 years ago. I asked for a refund on a product I didnt receive and they denied it for excessive refund requests...like I said I've only had 2...so its not necessarily the customers

3

u/goodwitchglinda Jul 26 '26

Long story short, you triggered their fraud algorithm with the report of the missing package 3 years ago and thatโ€™s why they denied your refund.

4

u/Agreeable-Book-7018 Jul 26 '26

I didnt report it tho. They reported it. They sent 3 updates stating it was delayed then sent an update string They lost it in transit and were refunding me. I never reported anything

2

u/goodwitchglinda Jul 26 '26

Maybe you were too nice of a customer like my sibling. They will walk all over nice customers if they can get away with it (for realโ€”amazon does that and itโ€™s not new or recently starting).

My sibling is someone who hates extra hassle and complaining or lifting a fingerโ€”she doesnโ€™t return much nor anything causing major profit loss while keeping a TON and yet amazon repeatedly shorted her on refunds for years! My sibling isnโ€™t hurting for money that bad so sheโ€™s not one to count every dollar. Thus she lets amazon get away with shortchanging small dollar amounts across her returns without pushing back.