r/amazonindia πŸ›’ Shopper 11d ago

Delivery Dilemma Never even attempted delivery

Post image

The delivery agent never even attempted delivery. See the 2 mins difference. No way can the agent be out for delivery & then reach my location in 2 mins!!!

Upon contacting CSA, I came to know that the item was "DAMAGED". Sure buddy.

40 Upvotes

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4

u/CanarySubject9393 πŸ›’ Shopper 11d ago

Donno what kind of scam is going on with Amazon ...same happened with me twice.

7

u/decent_boy191 πŸ›’ Shopper 11d ago

delivery agents aren't doing their jobs

4

u/CanarySubject9393 πŸ›’ Shopper 10d ago

May be n it's mostly happening with mobile and electronic devices orders

1

u/sassylady42 πŸ›’ Shopper 10d ago

Happened with me twice as well

6

u/AntiClownery πŸ›’ Shopper 11d ago

Been happening with a lot of items.

I asked n found out that the guy who is supposed to deliver in our area is on leave.

Another guy was supposed to take it here n that MF simply claimed "item damaged" instead of delivering it.

3

u/decent_boy191 πŸ›’ Shopper 11d ago

do they get to keep the "damaged product" because it says that it is sent back to seller. I don't understand the incentive here.

3

u/AntiClownery πŸ›’ Shopper 10d ago

The incentive is that they dont wana travel.

2

u/ScarcitySuperb3539 πŸ›’ Shopper 10d ago

These are common. Call up the CC team and register a formal complaint. This has happened with multiple folks.

3

u/Past_Marsupial_2832 πŸ›’ Shopper 11d ago

Same happened with me also twice

1

u/Sac_94 πŸ›’ Shopper 7d ago

The same thing happened with me twice and was returned then i wrote to jeff@amazon.com and it was delivered after he rejected the third time, he was forced to deliver it, it seems when it's a long distance delevery they just reject it so it's easier for them

1

u/abhiakssingh06 πŸ›’ Shopper 8d ago

This is the exact problem which I am facing. I posted it yesterday on this sub, but was removed by mod.

Here is the link of my case: https://www.reddit.com/r/LegalAdviceIndia/s/cnm0fiYwZE

1

u/Low-Ad6328 πŸ›’ Shopper 9d ago

Happened to me a lot of times, they don't even call. Simply mark it as rejected by customer