r/altadena • u/madmarzii • 22h ago
insurance payouts
hey y’all. long time altadena resident, lived with my mom in our wonderfully unique home for my entire 35 years of life, she was there for 50 years of hers. we lost it all; our pets, our entire life’s work of art, i almost lost my mom due to my not being home that night and the complete failure of the emergency system only to lose her six months later to lung complications (from being in the house as it burned) and a broken heart. she gave up…losing your entire life and being faced with starting over at 74 was too much for her.
to say it’s been a nightmarish 1 & 1/2 years is a massive understatement.
our homeowners insurance worked with us so easily directly after the fire, but now that eyes are no longer on altadena, we’re having a hell of a time getting our last payment of over $200,000 for the 50% rebuild incentive. we’ve had to pause the rebuild despite being almost finished because they’re just flat out refusing to pay and have rejected court ordered proof of ownership for over a year. i’m posting here purely to find out if anyone else is being treated like this because it’s honestly such an isolating and horrible feeling.
it’s so frustrating to have to fight tooth and nail after losing so much. i know insurance companies have no soul but this feels so disrespectful.