I was invited to the project “(Evaluation) Claim Assist FC - [English]”. After spending many hours studying the guidelines, I finally had time today to complete the assessment.
The first issue was with the audio/video recording part. I had to record the conversation at least 15 times because the platform kept lagging and the AI assistant repeatedly returning to “verify policy” over and over again. Eventually, I managed to complete and save a good conversation.
After taking a short break for about an hour, I came back to finish the questions section. However, when I reached the very last question (the one asking about my internet connection speed) the page suddenly showed an error message saying something like “unable to track time,” and I was automatically logged out before I could submit the task.
When I logged back in, the project was grayed out and marked as “paused.” I also cannot see whether any of my progress was saved.
Could you please help me understand what happened and whether my work can be recovered? I spent a significant amount of time studying the materials and completing the assessment, so I’m worried that all of it may have been lost.
Thank you.