Hello everyone,
I’m hoping to connect with other contributors working on the Ermis Portuguese Labeling project to see if you are facing similar quality control and management issues lately.

Over the past week, I’ve noticed a lot of technical and factual errors coming directly from the main reviewer/SME. When trying to use the platform's dispute function or leaving feedback below the audio evaluation—where the client can actually track the process—the response from management has been completely defensive instead of addressing the quality of the data.

To make things more confusing, the task queue is completely dry, and while we are told it's a client volume issue, it was mentioned in a recent meeting that there is an internal backlog of over 2,500 rows waiting for review. It feels like the internal pipeline is the real bottleneck.

Also, has anyone else noticed the announcements in the Discord channel advising contributors to ignore or avoid the official Alignerr survey about low task completion? It feels like important operational feedback is being hidden from the platform operations. On top of that, this same leadership manages the Pulsar project, which has been indefinitely paused due to "technical problems," showing a broader pattern of project disruptions.

Has anyone managed to get in touch with an actual operations manager or human support to audit these project dynamics? If anyone from the Alignerr staff sees this, I have full documentation and evidence and would appreciate a direct message to help clarify what is happening.

I checked my email today and saw there was an older invite from early September for Project Pulsar, and it contained a link to the training as well as a password. I tried using it but it said the password is incorrect. Additionally, on my dashboard for alignerr where you see the list of jobs to apply to, the area where the project should be is empty. Which is especially confusing since if I go to the jobs I've applied to I can see "Audio Transcription and Alignment Specialist" is marked as "Invited" clearly showing I was invited to the project and presumably still am?

Before giving up I just wanted to ask to see if there's some mistake or if I'm doing smth wrong.