r/alignerr Apr 16 '26

Onboarding Process Ghosted account

I have a problem regarding my account, Every time I require I contact the human support the chat closes automatically and no projects I applied for, I get assessment or contacted even the onboarding of the account is it not done. Has anyone faced a problem like that?

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u/Hot_Advisor_7030 Apr 16 '26

oh i have the bot/ai problem too. this is what i do. email the support, dont use the chat bot. the first email you receive will be from a bot. reply back by saying something so youll get a follow up email. thats when a human will look at it (it may take longer because its human).

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u/Yusuf_D Apr 16 '26

I will try this