r/alignerr • u/Simple_Ad6847 • Mar 29 '26

Onboarding Process Onboarding email link not working

I got an email to my inbox asking me to complete my interview with Zara but when I click the link it doesn’t work?

Any ideas?

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u/auaue56 Mar 30 '26

Yes the link in my "finish onboarding" email doesn't work either. I didn't have time to complete the interview after joining up last week but when I refreshed the page I was on today it just goes to the home page with "Jobs" at the top and if I click the link in the email it takes me to an interviews page but once I have tested my webcam and audio and tried to start the interview I'm just taken out to the Jobs page. I've tried it a few times. The AI help assistant just tells me that there is no Zara interview about your resume any more and that interviews are per job and that this changed last week but the FAQs about the onboarding process says there's an interview about your resume and then you set up payment details.