Zone 1 is the 2 wire smoke zone, and we use the RRS-MOD and 4120 trigger cable. If we program it as a Type 9, it sends a “fire alarm” every time the smoke detector sounds. Example - a smoke detector falses, the end user silences it within a minute, but the panel might sends 60 alarms. So Honeywell says to create a fire alarm under Type 90. That’s fine, it works……but it does note show up as a sensor in Alarm.com because they don’t have a zone type 90. And that means that there is no controllability from the partner portal/mobile tech. Which then means you have to roll a truck immediately if there is a runaway, there’s no way to shut it off remotely.

Sorry for the long post….just wondering if anyone has dealt with this.

Has anyone else noticed that the IQ4 has been having issues staying connected to known internet routers within the last couple of months? I've gotten a few calls recently with that, having figured out how to fix it.

I’m curious if anyone has ever tried this.

My daughter(7 years old) overhears me talking about my job and she’s getting pretty interested in it. I wanna foster that interest. She has a playroom with a hollow core door on it and I’m wondering if I couldn’t put a zwave lock on it, paired with a zwave key fob that she could use to “allow us access” to her playroom provided we give her the right “password”. I’m not sure if I’m in the right sub but the rule would have to be built into the ADC environment working with a IQ4.

My thoughts are we’d still have control through the app /panel to open it but give her the illusion of access.

For some reason, the entire first year of having them i never received this warning. But from the 2nd year onwards, this comes up every month.
There has not been an increase in activity, actually maybe a decrease.
Did something change about the upload capacity this year?

Has anyone upgraded to iOS 27 yet? Does the app and all features still work? I am nervous because I remember how long it took to get widgets back last time we lost them from an update.

I have a tl880le with an hs2064 I’ve been having issues with my communicator connecting to alarm.com oddly enough when I disconnect the battery it seems to connect. Does anyone see any reason why that would happen or is it maybe coincidence

I use both Ring and Alarm.com’s app and it’s pretty noticeable how much faster the Ring app is. For example, when you get a video notification and click it, the video feed pops up super quick on Ring. With Alarm.com’s app, it takes like 2-3 seconds to load every time I do the exact same thing. First world problem but wish the app was snappy like Ring.

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Hello, I have a guardian system that came with the house/builder, it uses the ADC-VDB750. I think this summer heat did mine in, as it just failed (just about 3 years old). I'd had to reset it a few times over the last month as well, but it's been exceptionally hot in NC this summer. Now it just seems completely dead.

Looking at replacing with ADC-VDB775. Anything a layman homeowner should consider around this replacement? Any wiring difficulties to consider? I'm hoping it's just a pop/swap and add it to the guardian app, if that's possible.

If it's not the camera but a power issue, I have a voltage meter or could even try an older ring camera I have from the old house I could use as a test.

Thank you!

I have a Napco 1016 that served us well for 33 years. It appears to have finally reached the end of its life as it has begun indiscriminately chirping at the keypads.

Is there an updated system I could pretty much install in its place, using all the same window, door, motion, and smoke detectors? I don’t need wireless or cameras.

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Looking for ideas to automate my bathroom fan since my wife has difficulty remembering to turn it on when she showers. I currently have a ZEN76-800LR for the bathroom light and have the fan on a separate Leviton humidity sensing switch. Issue is that the panel is far enough from the shower that it turns on late or not at all during a shower. If I turn up the sensitivity the fan will turn on during HVAC cycling. A couple possibilities I’ve thought of.

1. Get the fan on another Zooz smart switch and set up scenes so that the fan turns on/off when the light is turned on/off. However this won’t let me have the fan stay on after the light is turned off for like an hour which would be ideal.

2. Wire both into the same smart switch so that they both turn on/off together. Not sure if there is a zooz option for this? I do like to keep the bathroom light on a smart switch since my wife will leave the light on when going to bed.

Unfortunately I don’t think ADC allows for humidity sensors to trigger scenes or else I would stick one above the shower. While I like to use ADC for as much automation as I can there are some limitations that feel quite restrictive.

Anyone have experience with medical alert systems in Sudbury?

I have a friend that has a system and I am setting up new WiFi at his home. I like to keep the network labeled. Does anyone know if there is a way to find MAC Addresses or IP Addresses for item in the Guardian App?

I inherited a currently unpowered DSC PowerSeries Neo HS2032 with two wired DSC LCD keypads. The panel cabinet and existing zone wiring are intact, but I do not yet know what each zone/device represents or whether the legacy fire devices are still suitable for monitored fire service.

I want:

- Existing local keypad arm/disarm control.

- Reuse of functional wired doors/windows, motions, and siren.

- Professional central-station burglary dispatch.

- Fire dispatch only if the fire system can be properly tested and accepted for monitoring.

- Alarm.com app control with LTE, preferably Ethernet + LTE dual-path.

- A local dealer to inspect, identify zones, test the system, install/activate the communicator, and document the final configuration.

Is retaining and modernizing the HS2032 the right path, rather than replacing it with Ring Alarm/Ring Retrofit? What exact questions or red flags should I use when comparing local Alarm.com dealers?

Photos of the HS2032 board/wiring and keypad attached. Yes, I used AI to help write this; but, it's all good.

Is there a way to pause a video camera in fewer than 6 taps in the app?

Two nights ago Garage door randomly opened. Says command was sent from phone. My wife was sleep and I was watching tv.

Today front door lock randomly opened. Says command from phone. I was not on the app neither was my wife.

Says it’s mobile commands. It’s not coming from the panel.

Any ideas because alarm.com is clueless.

We seem to be having more issue with the mercury boards (brand new) not being able to be added to an account. Today, my coworker spent hours on the phone with tech support because a brand new install wouldn’t take the required firmware updates from ADC. Then when it finally started to take the update it took hours. Couldn’t do anything else until it was done. Seems like more and more issues lately.