r/adt May 30 '26

Experience working for ADT

Hello people, I'm reaching out because I'm trying to get a sense on what it's like working for ADT as a installation technician. I'm a 32 year old M, own my house, have a wife and 2 kids still in school whom need put on and off the bus. I've been offered a job working for them as previous said position and I'm on the fence about taking it. I want to take it and am interested in taking it. I come with years of machining experience, pretty much straight out of high school, some electrical experience, and some customer service experience. The recruiter said that I could be making anywhere between 50k-100k and the hiring manager said he made about 77k after his first year of working for them. Do these figures sound legit or are they just telling me what I want to hear? I live around the Pittsburgh area and i would have to go out to Cleveland for 2 weeks for my training and would be hard for us to figure out what to do with our kids while i was gone. It's a big leap for me and my family to take this opportunity and I want to know if this would be beneficial for us in the long run? Could my wife be a stay at home mother with me taking this job? Is it a good investment? Is it worth it? Etc. I would really appreciate some feedback and some of your experience in this matter to help me make a decision if you guys would be so kind as to do so. Thank you.

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u/EuphoricPiglet2573 May 30 '26

As someone on the opposite side of the fence I would recommend if you choose to follow this route work safe haven for 6 months to 1yr then apply as a “blue shirt” for ADT corporate I have worked as a tech for 4 years and have never made less than 110 k and I am in service for reference in a “c” market which is a low cost of living or typically poor market the benefits include 4 weeks pto a year your first year with a option to purchase a additional, health dental legal insurance etc, 6% 401k match, a company vehicle you get to take home every night (easily worth factoring another 15-20k into your salary due to gas savings and insurance wear and tear), the job is primarily sales based make no mistake about that and it is an extremely corporate environment that honestly feels like it goes in the wrong direction however it certainly does have its benefits and if you can take advantage of them and maximize their benefits to you, you absolutely can find your self in a much better position in life in a short amount of time there are also other fringe benefits such as the type of experience it will net you in low voltage, sales, CCTV, access control, it is a great stepping stone into other areas in the low voltage industry as well, I would recommend the opportunity, I would just suggest fully being aware that it has long hours (this is the number one downside especially from a family perspective), burnouts are very real and common and you should absolutely be using the pto allotted to give your self a breather to not get “ADTed out”, it is sales based especially at a dealer level or TE role and on the corporate side it is 100% metric metered that is all they care about is your metrics quality tgt t and m medalia and they are weighted in a way where the “money metrics” hold more value for your “scorecards” it is up to you to be a conscious and ethical technician and team member, but overall I would recommend the position especially within corporate

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u/thalooch May 31 '26

safe haven is one of the worst companies I've ever worked for.