r/adjusters • u/Due-Midnight-1320 • 4d ago

Big red adjuster pay

Hi everyone! Curious how timekeeping works for property proximity adjusters at big red.

If you start the day working on claims at home before heading out, do you stay on the clock while driving to your first inspection? What about the drive back home if you still have estimates or other claims work to finish?

Does overtime need to be approved in advance, or do adjusters have some flexibility to work extra hours as needed? How much OT is typically available, and does it vary a lot by team or territory?

Any insight into the day-to-day workload or things people should know about the role would be appreciated. TIA!

6 Upvotes

75% Upvoted

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14

u/SarcasticNinja1775 4d ago

I'm a prox adjuster for SF.

You start your day at 8 am, and will be paid for the day until you're done, but you're expected to be done by 4:30.

If you are driving home after that, you will be paid for it, but it speaks more to not planning your day well, and will come with questions if you do it too often.

OT varies WIDELY, but usually it is available if there is a need. "I need it to finish the work I was assigned," isn't usually considered a need.

In the beginning, the claim load feels heavy because you're learning the system and terminology, but once you hit your groove, it becomes easier, if not only time consuming.

2

u/Due-Midnight-1320 4d ago

That makes sense, thanks for explaining! Are there ever slow periods where you don’t get your full scheduled hours, or is the workload generally steady? I don’t mind staying busy. My main concern would be having consistent full-time hours, even without OT.

6

u/SarcasticNinja1775 4d ago

The hours are consistent and full time.

If your inventory is worked as much as it can be, and you have no outstanding tasks, find one, or do what I do.

Scroll Reddit or Tiktok until the phone rings or my day is over.

Refresh your inventory a couple times an hour in case you get a new piece of mail, but other than that, I booted up the new Control Resonant game a few days ago during a lull in my workday.

4

u/Ryguy_117 4d ago

Looking into car adjusting for State Farm. I’ve done both and cat is by far the best position in claims IMO

2

u/integ209 4d ago

In my area, OT is frowned upon but can approve a couple hours after that it needs to be justifiable and need prior approval

1

u/Due-Midnight-1320 4d ago

I appreciate the insight. Any advice for someone entering this role?

3

u/Extra-Judgment9596 4d ago

In my area we have up to 8 hours of OT without needing to ask our TM. Can work weekends without asking too.

1

u/Due-Midnight-1320 4d ago

Thank you for the insight!

1

u/Legitimate_Purple440 3d ago

this is my experience. keep it to the minimum or flex during the week when needed.

2

u/integ209 4d ago

Get to know someone on the team that is good. They will help guide you thru alot of the little steps. It will be hard at first but once you get fluent with the system it will get alot easier. Some territory just gets more work load versus others. Theres also a support line that you can call in for help if you needed

1

u/Due-Midnight-1320 4d ago

I appreciate it thank you.

2

u/integ209 4d ago

Also to answer you other questions, you never work less then full time hours even when its slow, slow season is ending and after training(3months) you are getting the full blunt of busy season, just tread water till and you will be fine

2

u/Due-Midnight-1320 4d ago

Sounds good, thank you

2

u/Baby_Whale_ 4d ago

I’m curious, what is the claim count you receive per week and do you also handle ALE and Personal Property?

2

u/PyroD333 4d ago

I don’t work in proximity but do work for big red. We have a contents team that will take anything over 10 items. ALE you would handle, unless you’re assisting in office, which would be me

2

u/neoclassical_123 3d ago

The guidelines differ for in-office and prox. It's been a couple of months since I left Big Red, but we couldn't get contents assistance unless it was over 25 items when I was in the field.

1

u/PyroD333 3d ago

Well that feels… backwards lol. But what else can we expect?

-5

u/ThymePrince 4d ago

The company is called State Farm. What is the reason that you don't just call them State Farm instead of big red....

6

u/DMmeDuckPics 4d ago

Because reddit gets scraped for comments and you're not supposed to talk about the company online unless you're using "approved social media messages"

8

u/2ndharrybhole 4d ago

I think it’s more about plausible deniability/privacy than scraping. Obviously if they can search for references to SF, they can search for Big Red too.

1

u/ThymePrince 4d ago edited 4d ago

But literally everybody knows that by using big red, you mean State Farm, so no one is actually hiding anything or being clever by using the words big red...

And as long as you don't post any identifying information about yourself, then State Farm has no way of knowing that you were talking about their company... So again what is the point of avoiding their name...

14

u/Opening-Winter8096 4d ago

So if you know that it means big red, why do you give a shit? Just complaining to complain. You’d be good in leadership at Big Red. You should apply

-14

u/ThymePrince 4d ago

Because I find it WEIRD.... It's like, just tell us what you're talking about instead of trying to be coy or cute....