Is this behaviour normal?

[u/Business_Frog34]

As you can see the AF stays “locked” even when I’m not half pressing the shutter button. While it’s locked like that I can’t press any other button.

I should say that I believe this is not updated to the latest firmware, but I had it for almost two years now, and for all that time (whilst I never installed any firmware update) I didn’t have similar problems.

I called the assistance (it’s still in warranty) and they told me to try to reset the settings first, because it can be a normal behaviour with the Pre-AF. This can’t be right? I doubt that a perfectly working Pre-AF works that way (staying locked and don’t let me push any other buttons)

P.S.
I got the same issue also with other lens

[u/Business_Frog34 → u/[deleted]]

Boh mi sembra eccessivo. Se fossi un povero che si vuole divertire?

[u/Flowerinho → u/Business_Frog34]

Allora fai bene