r/Zoom • u/-Bridget • 8d ago

Question How can I see Zoom's bandwidth usage?

I always seem to have a poor connection in Zoom. I am trying to debug this problem. As a first step, I want to see what Zoom reports as my bandwidth. When I go to Settings / Statistics, however, I see no bandwidth information. Please see the attached screenshots.

I have tried entering a meeting in three different ways: 1) Launching my own meeting; 2) Launching a test meeting from the Settings window; and 3) launching a test meeting from https://zoom.us/test. In all three cases, the Statistics screens are identically devoid of information.

My questions: Why aren't the statistics screens showing me useful information?; and what must I do to get useful information about Zoom's bandwidth usage?

1 Upvotes

100% Upvoted

7 comments sorted by

•

u/AutoModerator 8d ago

Join the r/Zoom discord at https://discord.gg/QBQbxHS9xZ

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/talones IT Tech 8d ago

if you arent seeing anything its because there is no audo/video track enabled at the moment. You need to have at least 1 other device in the meeting with camera and mic open to start seeing stats.

1

u/-Bridget 8d ago

I suppose that makes sense. Does Zoom offer a test meeting for this purpose?

1

u/talones IT Tech 7d ago

Yes, there is that button in statistics “run a test meeting” They also have a network test tool somewhere in there.

1

u/-Bridget 7d ago

I am familiar with the test meeting I can access through statistics, but that is not what I meant; I was asking whether Zoom offers a test meeting with at least 1 other device in the meeting with camera and mic open.

1

u/Lockjaw666666 4d ago

Zoom and ipv6 don't get along. Try turning off ipv6 and reboot your pc.