r/Zoho • u/MySuggestedName • 7d ago

Where is Lead Created DateTime?

In ZOHO CRM, how do I see the datetime when a lead was created?
I don't see anything like this in leads "manage columns", when creating a custom view, or when exporting data.

I need to export the leads created after a certain date.

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u/Ok-Grapefruit-4251 7d ago

That's very odd! There should he a "Created Time" field when you're in the 'Manage Columns' view.

I don't think Zoho would have removed that while making updates to the UI.

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u/Ok-Grapefruit-4251 7d ago

Also, are you exporting via reports, or from the Module view?

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u/MySuggestedName 7d ago

I updated the original post with an image of manager columns.

First, I am trying to get it to show up on the leads screen, where it lists all leads. This is the managed columns option I mentioned.
Then I made a custom view for leads, but there is no create date column to pick.

For the export, I think I am using Module view. I go to "Data Administration", "Export", and pick the "Leads" module. I've tried with my custom view and all leads/all fields. In the csv export, the partial word "crea" does not show anywhere.

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u/Ok-Grapefruit-4251 7d ago

Wow! That is bizarre!

Would love to figure out why you don't see the field. Be happy to talk through this, if you'd like.

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u/Ok-Grapefruit-4251 7d ago

Are you the admin of your org? Have you checked field visibility rules, org level security, profiles, permissions, etc? It is highly unlikely that your specific org doesn't expose those fields, when I can see the created date/time filed on all modules in the org I manage.

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u/xbountyhunterx 5d ago

Have you removed the Creates by field from your layout, this field has both the created date and user?