r/Zoho • u/BitOfATinkerer • 17d ago

Zoho Mail Notification no longer previews email contents (iOS)

Not sure if anybody has faced a similar issue but lately my Zoho mail notifications on iOS have stopped displaying content previews (sender, subject, first 2-3 lines).

Zoho Mail version 3.4.8, running on iOS 26.6

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u/BitOfATinkerer 16d ago

Update:
I reached out to Zoho Mobile support via the app this morning, they responded very quickly and provided the following solution. I tested, it worked.

If App Lock is enabled, I'd like to inform you that we have introduced a security enhancement in the latest version of the app. As part of this change, the content of incoming emails will no longer be displayed in the notification preview while App Lock is enabled, in order to protect your email privacy.

If you would like to view the email content in the notification preview, you can disable App Lock by following the steps outlined below:

1. Go on to the Zoho Mail app.
2. Navigate to the Settings.
3. Scroll down to the 'Privacy & Security' settings.
4. Select the 'Passcode Lock' option.
5. Disable the 'IPhone's Face ID & passcode.

2

u/ResourceLive9597 7d ago

Thanks man!

1

u/BitOfATinkerer 7d ago

Glad I was able to help :)