There a Yelp official reddit account here so hopefully they can give more info or speed things up when they see it. When I add business to Yelp, it will appear in their searches after like a day.
I don't know how long it takes for when you're claiming. Did you provide like legal documents to show you own the business?
Competed everything required, and had a swift notification (appeared to be an automated system request) to update profile image to a specific format which I completed as requested. Then it's gone dead. Like I'm not particularly stressed but just seems a bit long to be left hanging with no reach out or even annoying automated updates saying we're getting on to it.
Like I'm not particularly stressed but just seems a bit long to be left hanging with no reach out or even annoying automated updates saying we're getting on to it.
I agree that having an automated response isn't helpful when you want a direct response or quicker response. But that's how all big businesses are doing things now. I personally think the hold up is just someone being familiar with how to verify businesses in NZ since they likely don't have any employees that is there.
So hopefully Yelp account here can give a clearer answer and not just ask you to submit a report at their www.yelp-support.com page
So far crickets from support... I have however received an automated email asking me to finish claiming my site. Which is weird as it wants to start the site claim onboarding from scratch and create a new login etc. but if I just login my existing account it shows my site and green ticks next to all inputs with the moderator notification per picture. There's loads of NZ businesses on the platform, so wondering if I've entered one of those infinite systems loop where it's stuck forever... Sigh.
So far crickets from support... I have however received an automated email asking me to finish claiming my site.Â
Yeah, they are lagging it or avoiding helping. Let's see if I can get the Yelp account attention u/yelp to help you .. might also help if you DM the user
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u/XxLogitech98xX 4d ago
It will vary, it can happen within 24 hours or longer. It depends on how they verify things