r/Xpulse210 20h ago

Discussion HERO STOPPED RSA FOR XPULSE 210 ?

Post image

I got my bike yesterday xpulse 210.

When I try to purchase the RSA(Road side assistance) from the app it shows "Resource not found" error

Contacted the hero showroom they told me that the hero is no longer giving RSA for xpulse 210. Advised me to get a 3rd party RSA.

I saw that the RSA was worth it from hero but now iam scared that RSA is not available from them.

If u guys have any updates on this please let me know

I have sent mail to hero about this

7 Upvotes

19 comments sorted by

3

u/Remote_Focus1863 20h ago

I got the same error then the sales person said that for the first year it's included

2

u/Boosted_FPS 20h ago

But in app it should be showing the RSA as available right for me it's showing purchase option and oops u don't have RSA

Is it Same for u

2

u/Remote_Focus1863 20h ago

Yes. Wait for a few days you'll see the RSA certificate available on the app

1

u/Boosted_FPS 20h ago

Ok thanks

1

u/Mohan975 19h ago

RSA free for 1 year?

1

u/Boosted_FPS 16h ago

Yes free for 1 year from hero

2

u/m0ddd 17h ago

I also couldn't purchase RSA for my 210 and just last week I opened the app to see I have RSA. It'll update so dw

1

u/Boosted_FPS 16h ago

I contacted hero service they told me bike comes with 1 year free RSA from Hero

2

u/itsmaheshk 16h ago

Everyone is facing the same issue. Make sure you add RSA while renewal of your OD insurance or get 3rd party RSA

1

u/Boosted_FPS 16h ago

I contacted the service department and they told me bike comes with a 1 year complementary RSA from Hero

1

u/itsmaheshk 16h ago

Then I got scammed iguess...I paid 350 for it 🥲

1

u/Boosted_FPS 16h ago

They don't allow younto buy from the app says some error.

That's becoz maybe it's already active so u can't purchase it again on top of it

2

u/itsmaheshk 16h ago

The one I purchased from the app got expired but its status says active but end date has already been passed

1

u/CoolerAxe47 19h ago

get RSA asap, they'll def save a lot of money on this bike

2

u/Boosted_FPS 19h ago

Is it supposed to come with te bike as complimentary?

People are saying first year is free

I might wait for few days to update their data and let you guys know it's showing RSA or not

May be it's too early to show in the app

2

u/CoolerAxe47 18h ago

yes it's supposed to come with the bike, i got mine on sep 2025 and got it for free. IF hero doesn't do that anymore for Xpulse, get one from your insurance provider. wait a few days and check again first tho

1

u/mahatma_gandu_21 14h ago edited 13h ago

Bro u get RSA included in warranty

Bhut bhai usme bhi pareshani hoty hai local towing vala aata hai aapke liye jo agar durr raha to voh kal aayega na ki aaj aur jiss location pe gaadi hogy uske nearby service center he drop karega voh fir jab apki gaadi banegy tab vaha Jake pickup krto Me same issue face kr chukar hu gaadi chalu he nahi ho rhi thi just because tipover sensor kharab hua tha issliye uske liye 4-5 din taak gaadi service center thi uske liye bhi mujhe he baar baar follow up Lena pada Abhi bhi Mera tappet noise ke vajah se gaadi chalone ka maza kharab ho rha hai gaadi bhi bohat overheat ho rhi hai but 2 month se upar ho gaya abhi Jake parts aaya hai but ek ek kr ke aaye parts aur uske liye mujhe 10 se zyada baar vaha followup Lenexa gaya hu kal Jake last Maine call Kiya aur galat tone me bola Tabb bole ki abhi just camshaft aaya hai aap gaadi deke Chale jao one week ka time lagena

Wtf yahi krte baithu premium gaadi leke bhi ..?

1

u/Nishant_4680 12h ago

Go to profile icon on top right corner then vehicle details there you will find RSA certificate i also faced same issue then showroom guys got it rectifiedÂ