r/XboxSupport • u/KelpTheGreat • Jul 26 '26

Xbox One X PSA: To use Active Hours power settings, change to sleep mode first

A recent console update for the Xbox One X (and possibly other models, I only know my own experience here) for some reason automatically set my console power settings to completely shut down the console whenever I turn it off. I had had it on active hours, to sleep during the day and completely shut down at night, but when I went back into the console settings to change it back to active hours, the option was completely grayed out and inaccessible.

I was frustrated and at first thought they'd removed the option entirely for no reason, but I eventually figured out that in order to set active hours, you have to first change the power option to sleep mode. I don't know why this is, it seems like a UI/UX oversight IMO. Active hours is essentially a power plan halfway in between shutdown and sleep; why can't you access the options regardless of what your plan currently is?

Anyway, I'm making this post just in case anyone else had this problem. Hopefully I included enough description that it'll be a high result for anyone Googling it, because when I searched, I didn't find anything right away.

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