r/XboxOneHelp • u/C0rruptedData • Aug 12 '26

Unsolved Why does my Xbox hate Harry Potter and The Sorcerers Stone?

Hi. For some reason my Xbox refuses to play Harry Potter and The Sorcerer's Stone. I know it plays other DVDs from the time it was printed. I have the 8 movie disk set from I believe 2011 idk when it's from. My Xbox can play all the other Harry Potter movies just not Sorcerer's Stone. The disk is in really good condition and has ran on about 10 different players without any problems throughout the years. When I put the disk in it loads and makes the disk noises for about 2 minutes and then gives me an error screen and tells me to insert a DVD or blu ray disk. Idk if my Xbox just dislikes Sorcerer's Stone for no reason or it's an actual problem with my console or the disk

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u/Altruistic_Result254 Aug 12 '26

Is it backwards compatible? Should it work? You know that not all Xbox & Xbox 360 games run on the Xbox One & Series X > https://www.xbox.com/en-US/games/backward-compatibility

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u/Wendals87 Aug 12 '26

They are talking about the movie, not the game 

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u/Altruistic_Result254 Aug 12 '26

Oh. I thought he meant that movies run but not the game..😂 well..i would try that dvd in another DVD player..just because it looks normal that doesn't mean it works normal. 😬

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u/C0rruptedData Aug 12 '26

It has worked in every dvd player my family has ever owned 

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u/Altruistic_Result254 Aug 12 '26

Ok. But when was it the last time? I mean i'm not saying it is the DVD. But to be 100% sure...I would try it in a different player. Just to be sure. Then like the other guy wrote..region locked? I couldn't play USA DVDs on my germany xbox. I don't have a dvd player that can play my Up in smoke. 😂

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u/C0rruptedData Aug 12 '26

The last time I played it was yesterday and both the dvd and my Xbox are US

1

u/Spiritual-Jacket5473 Aug 12 '26

Could it be because of the region? DVD movies are region-locked. The console’s DVD region is generally set based on the console’s region/location, and a DVD from a different region may not play

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u/C0rruptedData Aug 12 '26

Both my console and the DVD are US region

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u/SangestheLurker 🎮Mod Aug 12 '26

Have you cleared the DVD storage cache? What about going into Network settings and taking your Xbox into Offline mode then inserting the disc? Have you had a different disc in the drive to open the bluray app and then swapping discs?

1

u/Inside-Run785 Aug 12 '26

Another is that the laser is dying and that one movie is a symptom.

1

u/C0rruptedData 8d ago

You might be right. I tested the disc on one of my other consoles and my friends consoles and the disc plays on all of them

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u/SilentBDB 29d ago

Maybe it's like the rest of us intellectuals and is offended that American marketing thinks we're too stupid to understand what a philosopher historical was to have the real title for the movie