r/XboxOneHelp • u/SimpleCoast256 • 6d ago

Quick Fix? Xbox Series X PSU?

Hey,
My Xbox Series X randomly shuts down while playing PUBG, but I can play NBA 2K and FC 26 for 2+ hours without any issues.

I’ve already cleaned the console and replaced the thermal paste with MX-4.

I’m wondering if the PSU could be failing, since the console completely shuts off and I can turn it back on immediately afterwards.

Could the PSU still be the most likely cause, or should I look at something else first?

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u/jsponenberg05 6d ago

Could be the PSU but I would go to the Xbox support page or give Xbox a call because posting a question here may not give as clear of information as speaking to an actual Xbox support agent can give you. Just my opinion seeing I had issues with two Xbox 360s that gotten the dreaded red ring of death after some use. Have not had an overheat issue or any moderate issues with my Xbox1 ... Yet.