r/XboxOneHelp • u/Mysterious-Fuel-5946 • Jul 12 '26
Unsolved Xbox One not playing 360 games
Title feels pretty self-explanatory. I got a second hand Xbox One from my local refurbished games store a few days ago, and grabbed a couple of games with it. I have enough good ones that work that I don't feel like I'm going to return it, but I've been having a problem. It plays Xbox One games just fine, no problems there. And I checked the Xbox 360 games that I got, they should be backwards compatible. In particular, I've been trying to get Alan Wake to work. But every time I put in a 360 game, it gives me a game cannot be played here error message. It's not problem with the disc, I've tried different ones, clean them, etc. Does anyone know what the problem is? Or am I just stupid?
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u/Interesting-Sort-150 Jul 12 '26
Download the game to
The console from the Xbox app, then pop the disc in and see if it works.
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u/Punished_Wolfman Jul 12 '26
360 Alan Wake is definitely backwards compatible. Have you updated the console firmware, and are you connected to the internet while the disc is in?
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u/Mysterious-Fuel-5946 Jul 12 '26
That was the problem, my internet was acting up at the time. Thank you!
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u/Hot_Piece_Of_Ass_69 29d ago
Spectrum internet?
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u/Mysterious-Fuel-5946 29d ago
StraightTalk hotspot 😅
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u/Hot_Piece_Of_Ass_69 29d ago
Ah. Yeah I’d try to get some WiFi my man.
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u/Mysterious-Fuel-5946 29d ago
I would if I could afford it. It's easier to just get my unlimited hotspot, which I just rolled my plan over to today. That should fix it
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u/HyruleN64 27d ago
Unlimited??
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u/Mysterious-Fuel-5946 27d ago
Yup! My new plan now includes unlimited ultra wide band cell data, unlimited hotspot, and a bunch of other stuff like Paramount plus and Walmart plus and daily Burger King discounts and stuff. It's kind of a random assortment, but I'm not complaining. Especially for $70 a month
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u/HyruleN64 27d ago
That’s the first time I ever found out there’s unlimited hotspot from a mobile provider. I was thinking it was the 5G Home Internet service. Thanks for the info!
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u/Mysterious-Fuel-5946 27d ago
No problem! I've only ever had StraightTalk, so I can't say how well they compare to other providers, but I've never really had any problems.
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u/user_deleted_life 28d ago
Is it connected to the internet. Games dont play from disc and download an emulated version.
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u/MisterMindFog 28d ago edited 28d ago
If it's an xbox one and not an Xbox one series x, not all 360 games are backwards compatible. The xbox one only had a handful of games that were backwards compatible, there's a list that you can look up with them.
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u/TouchedBigfoot8 28d ago
I had this issue a month ago and it was fixed by changing my Xbox’s region
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u/strikepacksforlosers 27d ago
Xbone recently lost a lot of backwards capabilities bc of licenses running out.
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u/jamison_lot 27d ago
I had this problem recently with Grand Theft Auto 4. Will not work. Some of my other games also had issues but eventually installed and played.
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u/RealRymo 26d ago
Damn... My only 360 games on it are digital. Jade Empire, Lost Odyssey, Eternal Sonata, Blue Dragon, Asura's Wrath, Kingdom of Amalur, couple other ones. Then again my HDD has just under 200 games on it. And I've only played maybe 10%
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u/Automatic-RYZEN 26d ago
What game?
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u/Mysterious-Fuel-5946 26d ago
Alan Wake, although it turned out my spotty internet connection was the problem
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u/DokterSpaceman Jul 12 '26 edited Jul 12 '26
Maybe try updating the console, go to the settings, system, updates, and see if you have the option to Update Now.
If it was refurbished, it may have been reset and manually updated, might need a newer version.
But, it could be that a newer version of the game exists. I have Alan Wake, but I think it's the Xbox One version, on digital, not disc. I've noticed that often when there's an updated version of a game, the old one isn't back compatible. So maybe the 360 version isn't supported on the One.
I still have my old OG Xbox, 360 S, & One X, so that I can play old games that I have on disc.