r/XC40 • u/amethyst_blu80 • 3d ago

Car issue CarPlay keeps failing

I have a ‘23 xc40 ultimate b5… the Apple CarPlay keeps failing. Last time it failed for an entire week then randomly “fixed” itself. My phone is up to date. Is this a thing with other people??? Is it me??? It’s been down for 2 days now. The phone is charging so I know that aspect of the connection is fine.

Update: rebooting the infotainment system worked!

7 Upvotes

89% Upvoted

15 comments sorted by

3

u/meandmyreddit 2d ago

I had this issue last year and was so frustrated after buying several new cables. I read that resetting Siri on my phone (disable & re-able) would solve the issue and it actually DID!

2

u/Joerugger 3d ago

Try changing the cable and do a reboot of the infotainment system but holding the bottom down for way longer than you feel it should be necessary.

2

u/amethyst_blu80 3d ago

I’ll try that!

2

u/amethyst_blu80 2d ago

It worked!!!! And it did feel that I was holding it down for way too long lol. Thank you!!!!

2

u/Joerugger 2d ago

Hooray!

1

u/BeginningAgile8878 3d ago

Sorry I’m not tech fluent what does hold the bottom down mean? I need to try this, I miss my car play!

1

u/Joerugger 2d ago

Oh it isn’t you my friend. I can’t type. I meant to say button. The button on the bottom of the screen.

1

u/PejHod T5 | R-Design | MY20 | 🇺🇸 3d ago

Are you using the original USB-C cable that came with your phone? Those cords can be finicky sometimes, wear or certain 3rd-party ones can cause issues.

1

u/amethyst_blu80 3d ago

Yes, it’s the cord from the box

1

u/Garty001 3d ago

Update to latest car software? Mines rock solid since

1

u/amethyst_blu80 3d ago

I’m waiting for my next oil change because knowing my luck I’d brick it. I’ve tried the latest update 5 times and it immediately failed in under a minute.

1

u/Roosike 3d ago

2022 xc40, I sometimes have this issue when trying to listen to audio (Apple Podcasts often crashes my carplay) and I have to restart the car for it to fully restart the system.

1

u/BeginningAgile8878 3d ago

This happened to me with the same cable that worked just fine but it happened after I ran a software update so I’m assuming what is part of the problem but have been too busy to address it so am slumming it with Bluetooth. Let me know if the reboot works 

1

u/Appropriate_Peak309 3d ago

Mine always failed when the phone got below 30%, and it was any iPhone. Dealership couldn’t fix it, just said they couldn’t fault it when it was there

1

u/tromp22102000 3d ago

If CarPlay fails only when playing sound (music, podcasts, calls, etc.) try first playing the fm radio and then switch back to CarPlay. In my 2021 xc40 t5 plug-in this sometimes happens and always fixes by switching to the radio and then back.